Ava Cotter
Fort Collins
Summary
Dependable and hardworking employee with a background in sales, fitness, recreation, and public service. Communicates clearly and performs well in fast-paced environments. Creates positive experiences and contributes as a strong team member.
Overview
1
1
Certification
Work History
Jail Deputy
Larimer County Sheriff’s Office
- Responded promptly to emergency situations, employing crisis management techniques to maintain order.
- Documented incidents and maintained comprehensive reports for internal review and accountability.
- Utilized de-escalation techniques to manage conflicts among inmates effectively.
Sales Manager
Club Pilates Old Town
- Trained staff on sales techniques and customer engagement strategies to enhance overall performance.
- Developed and executed marketing campaigns to boost studio visibility and attract new members.
- Collaborated with upper management to align sales goals with studio objectives and community needs.
Store Sales Specialist
REI Loveland
- Engaged with customers to provide expert advice on product features and benefits, enhancing their shopping experience.
- Executed promotional campaigns by setting up displays and informing customers about special offers and events.
- Increased store sales by providing exceptional customer service and product knowledge.
Flight Crew
Defy Detroit
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Education
Natural Resources, Communication, General Education
Colorado State University
Skills
- Problem Solving
- Sales presentations
- De-escalation
- Adaptability
- Teamwork
- Leadership
- Relationship building
- Verbal and written communication
Certification
- American Heart Association, Heartsaver (First Aid, CPR, AED)
- IMPACT “Interacting with People With Disabilities” (IWD) - for First Responders
- National Disaster and Emergency Management University: IS-100.c, IS-200.c, IS-700.b
Timeline
Jail Deputy
Larimer County Sheriff’s Office
Sales Manager
Club Pilates Old Town
Store Sales Specialist
REI Loveland
Flight Crew
Defy Detroit
Natural Resources, Communication, General Education
Colorado State University