Alana Courtois
Fort Collins
Summary
Dedicated student worker with background in administrative support within educational settings. Adept at coordinating schedules, handling confidential information, and managing office tasks efficiently.
Overview
6
6
years of professional experience
Work History
Student Administrative Assistant
Colorado State University
06.2024 - Current
- Helped coordinate scheduling and calendar management for staff and academic faculty.
- Aided documentation processes, ensuring accurate record-keeping for compliance and reference purposes.
- Utilized microsoft applications and others like Canva, adobe, and WordPress to aid in special projects.
- Monitored social media and online content.
- Provided clerical support to company employees by copying and filing documents.
- Responded to inquiries from callers seeking information.
- Updated spreadsheets and databases.
- Assisted coworkers and staff members with special tasks on daily basis.
Supervisor
Doglife Broomfield and Rogues Farm Boarding and Daycare
10.2021 - Current
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Supervised daily operations of kennel, ensuring high standards of animal care and safety.
- Developed and implemented training programs for staff to enhance animal handling techniques.
- Maintained records of animal health, vaccinations, and behavior to support optimal wellness.
- Established protocols for cleaning and sanitation to ensure compliance with health regulations.
- Responded promptly to inquiries from pet owners, enhancing customer satisfaction through effective communication.
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
- Worked closely with local animal shelters and rescue organizations to coordinate adoptions or temporary housing arrangements.
Veterinary Assistant
Vetco Clinics Affordable Pet Healthcare
05.2023 - 05.2024
- Assisted veterinarians in examinations, ensuring efficient patient care and accurate record-keeping.
- Maintained cleanliness and organization of treatment areas, enhancing safety protocols and operational efficiency.
- Provided compassionate support to pet owners during consultations, fostering trust and positive client relationships.
- Administered medications and vaccinations under veterinary supervision, ensuring compliance with health standards.
- Trained new staff on clinic procedures, improving team performance and service consistency.
- Managed inventory of medical supplies, optimizing stock levels to minimize waste and improve accessibility.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Informed pet parents and public about medical treatment and education resources for their animals.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
Office manager
Bradburn Storehouse
05.2020 - 09.2020
- Monitored inventory levels, streamlining supply ordering processes to prevent shortages and excesses.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Bachelor’s - Biology
Colorado State University
Fort Collins, CO12-2025
Highschool -
Flatirons Academy
Westminster, CO01.2022
Skills
- Data analysis
- Administrative support
- Filing systems
- Document management
- Document scanning
- Inventory management
- Presentation creation
- Scanning and copying
Timeline
Student Administrative Assistant
Colorado State University
06.2024 - Current
Veterinary Assistant
Vetco Clinics Affordable Pet Healthcare
05.2023 - 05.2024
Supervisor
Doglife Broomfield and Rogues Farm Boarding and Daycare
10.2021 - Current
Office manager
Bradburn Storehouse
05.2020 - 09.2020
Bachelor’s - Biology
Colorado State University
Highschool -
Flatirons Academy