Jaden Parrott
Fort Collins
Summary
Dynamic hospitality professional with extensive experience at in the industry, excelling in guest relations and providing memorable experiences. Proven track record in training staff and optimizing operations, enhancing service quality. Skilled in employee scheduling and food safety compliance, consistently achieving high satisfaction ratings while managing diverse teams effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality Supervisor
Hilton
05.2025 - Current
- Assisted in daily operations to ensure high-quality guest experiences.
- Coordinated staff schedules, optimizing coverage during peak hours.
- Managed inventory levels, reducing waste and ensuring product availability.
- Trained new team members on service standards and operational procedures.
- Worked around Alcohol sales with a bar and restaurant
- Monitored cleanliness and safety standards throughout the facility.
- Resolved guest complaints promptly, enhancing overall satisfaction ratings.
- Collaborated with management to implement process improvements for efficiency.
Manager
Cafe Mexicali
05.2023 - 04.2025
- Oversaw daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff on best practices in customer service and food preparation.
- Handled up to $15000 in cash and sales daily
- Oversaw a team of over 40 employees
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Catered more than 50 events
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Science - Hospitality And Event Management
Colorado State University
Fort Collins, CO05-2025
Skills
- Front desk operations
- Food safety
- Health and safety compliance
- Complaint handling
- Task delegation
- Employee scheduling
- Property management systems
- Menu planning
- Revenue management
- Banquet management
- Guest relations
- Customer service
Certification
- CHIA
- ServSafe
- TIPS
Timeline
Hospitality Supervisor
Hilton
05.2025 - Current
Manager
Cafe Mexicali
05.2023 - 04.2025
Bachelor of Science - Hospitality And Event Management
Colorado State University