Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Activities
Affiliations
Accomplishments
References
Timeline
Generic

Case Runyan

Fort Collins

Summary

Results-driven professional with extensive experience at Larimer County Sheriff’s Office, specializing in data confidentiality and report writing. Proven ability to resolve complex issues and maintain meticulous records. Adept at collaborating with teams to enhance evidence management processes, ensuring compliance with auditing procedures and delivering exceptional customer service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Evidence Technician – Digital

Larimer County Sheriff’s Office
Fort Collins
09.2021 - 02.2025
  • Responsible for the accurate and prompt upload of digital evidence into the Evidence Management System (SAFETracker)
  • Reviewed digital evidence prior to submission for issues and helped resolve issues with deputies, investigators, and Crime Scene Technicians
  • Worked with the District Attorney’s Office on issues with digital evidence and Body Worn Camera (BWC) footage
  • Aided BWC technician in auditing automated program (LEDES).
  • Trained in physical evidence intake according to Larimer County Sheriff's Office standards.
  • Aided in auditing and proper disposal of evidence per established protocols.
  • Kept accurate records of evidence collected at crime scenes.
  • Adhered to strict data confidentiality standards to minimize information breaches.

Records Technician

Larimer County Sheriff’s Office
Fort Collins
01.2019 - 09.2021
  • Responsible for transcribing reports from dictations, and reviewing reports ready for final approval.
  • Compiled comprehensive information including suspect/victim details, offenses, locations data and property records within the Report Management System.
  • Resolved issues with data or report narratives via email to the respective deputies.
  • Organize physical report attachments from patrol deputies in case number order, and make copies as needed.
  • Assisted members of the public and other criminal justice agencies with requesting reports, digital media, and other records-related documents, as well as general information.
  • Assisted deputies and investigators with filing reports to send to the District Attorney’s Office.
  • I was trained to prepare and release records and reports to other criminal justice agencies.
  • I was selected to attend the training for the Colorado Open Records Act (CORA) to be trained on public release.
  • Selected for Field Training Officer (FTO) program to guide new staff in the Records Unit.

Front End Supervisor

Best Buy
Greeley
07.2017 - 01.2019
  • Direct supervision of Front End team and department
  • Responsible for coaching and training all new employees to the department
  • Held direct reports accountable for actions and performance based metrics
  • Issued corrective actions as necessary for misconduct
  • Responsible for overall performance of the Front End department as set by District and Market Management
  • Part of my responsibility was leading the sales floor and providing a high level of customer service through interaction with customers, directing other associates to contact customers, ensuring that departments were properly staffed, and communicating to other leadership members of interactions and current activity of the sales floor
  • Part of my responsibility was engaging with customers directly and selling product that fit needs
  • Was also responsible for running customer service desk and processing return exchanges, in-store pickup process, solving customer/product issues, directing individuals to correct departments, and overall organization of customer service desk
  • Was also responsible for taking care of customer issues and problems, from simple procedure based questions to complex problems requiring communication with corporate staff
  • Was responsible for effective scheduling of store staff

Digital Imaging Lead

Best Buy
Greeley
10.2016 - 07.2017
  • Responsible for the overall revenue performance of the Digital Imaging Department
  • Also responsible for the performance of 9 employees; including 4 full-time
  • Trained and coached employees within my department and new hires coming to the department
  • Documented daily and monthly performance evaluations of employees under my supervision
  • Assisted management team with different tasks and projects to be completed on a day-to-day basis
  • Completed projects and tasks daily to ensure department was kept clean and organized
  • Assisted customers with camera specific products and questions
  • Assisted in other departments as needed
  • Resolved issues that both customers and employees were experiencing

Multi-Channel Sales Associate

Best Buy
Fort Collins
06.2015 - 10.2016
  • Responsible for answering phone calls in a timely fashion
  • Assisted customers in store and over the phone
  • Answered questions regarding store inventory, information about specific products, information about return/exchange policies, information regarding ordering items
  • Assisted customers, over the phone and in store, with ordering product for in-store pickup/ship to home/delivery
  • Assisted other departments as needed
  • Helped train new associates in basic duties and roles
  • Helped customer service with return/exchange, answering questions about Best Buy policy, and giving solutions to various issues
  • Various issues were regarding; delayed product, ordering issues, out-of-policy returns, system errors, resolving issues before getting management involved
  • Responsible for knowing and understanding store and company policies
  • Responsible for maintaining clean and well organized store pickup area

Security Professional

Universal Protection Services
Loveland
04.2014 - 06.2015
  • Ensure the safety and security of the Promenade Shops at Centerra
  • Enforce rules and regulations of the mall as they pertain to customers, tenants, and employees of the mall and stores
  • Assisted customers and employees with calls for assistance
  • Assisted customers and employees with common questions about the mall and the surrounding area
  • Assisted mall management with delivering memorandums, mail, letters from mall management, mis-delivered mail, opening roof hatches to buildings, clearing and securing roofs, conducting monthly roof inspections for issues, and answering questions to lost and found
  • Assisted mall maintenance and housekeeping with calls for assistance
  • Maintained security and safety for events occurring on mall property
  • Patrolled mall property on foot, on bicycle, and with other Security Personnel, both during the day and at night, with multiple persons on duty and alone
  • Assisted Emergency Services when needed
  • Contacted Emergency Services when needed
  • Issued parking notices, trespass notices, and store disrepair notices

Student Hourly

Colorado State University
Fort Collins
08.2013 - 05.2014
  • Served food to students, faculty, parents, and others within the Durrell Dining Center
  • Helped cooks prepare food to serve throughout the day
  • Cleaned dishes
  • Assisted fellow employees with cleaning, preparing food, serving, and cooking

Courtesy Clerk

King Soopers
Fort Collins
05.2011 - 04.2013
  • Bagged customers' groceries, assisted customers with grocery carry-out to their vehicle
  • General store maintenance including sweeping, cleaning, and stocking
  • Assisted other store departments as requested
  • Was trained and performed cashier duties when required/requested

Education

Bachelor’s Degree - Sociology Major with Criminology/Criminal Justice Concentration

Colorado State University
Fort Collins, Colorado
12.2013

High School -

Rocky Mountain High School
Fort Collins, Colorado
05.2009

Skills

  • Data confidentiality
  • Report writing
  • Problem resolution
  • Customer service
  • Attention to detail
  • Auditing procedures
  • Communication skills
  • Critical thinking
  • Team collaboration

Certification

  • Membership with the International Association of Property and Evidence (IAPE), 2024
  • CCIC Certification – Entry Test, 2025
  • Mental Health First Aid – National Council for Behavioral Health, 07/01/23

Hobbies and Interests

  • Building and Painting Miniatures/Models
  • Reading
  • Listening to music
  • Talking and hanging out with friends and family

Activities

  • Attended the Colorado State University citizens academy, 01/01/12-05/31/12, Learned about the specific duties that Police officers are assigned to.
  • Attended High Potential Meetings at Fort Collins Best Buy, 03/01/17-10/31/17, Learned about leadership expectations within Best Buy.
  • Assisted the Joint Information Center (JIC) during the Cameron Peak Fire, Committed over 100 hours of time to answering phone calls from citizens.

Affiliations

  • Building and Painting Minatures/Models
  • Reading
  • Enjoying outdoors
  • Playing video games
  • Relaxing with cats, dog, and wife

Accomplishments

  • Recognized for contribution to Joint Information Center during Cameron Peak Fire
  • Selected to be a trainer for new hires with Records and Evidence Units
  • Built resource binder for Evidence submissions

References

References available upon request.

Timeline

Evidence Technician – Digital

Larimer County Sheriff’s Office
09.2021 - 02.2025

Records Technician

Larimer County Sheriff’s Office
01.2019 - 09.2021

Front End Supervisor

Best Buy
07.2017 - 01.2019

Digital Imaging Lead

Best Buy
10.2016 - 07.2017

Multi-Channel Sales Associate

Best Buy
06.2015 - 10.2016

Security Professional

Universal Protection Services
04.2014 - 06.2015

Student Hourly

Colorado State University
08.2013 - 05.2014

Courtesy Clerk

King Soopers
05.2011 - 04.2013

Bachelor’s Degree - Sociology Major with Criminology/Criminal Justice Concentration

Colorado State University

High School -

Rocky Mountain High School

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