Piper Thyden
Fort Collins
Summary
Highly motivated sophomore landscape architect student with strong creative and analytical skills. Positive, upbeat, and friendly with natural ability to connect with people and work in a team. Eager to apply academic knowledge gained through coursework and future internship experience to contribute effectively to landscape architecture design, analysis, and diversification processes.
Overview
3
3
years of professional experience
Work History
Order Fulfilment and Customer Service Team Member
Colorado State University Bookstore
07.2023 - Current
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
- Created and maintained item profiles on store website and resolved technical issues through Insite, ARC, and PHP coding.
Retail Associate
American Eagle Outfitters, Inc
07.2022 - 07.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Education
BSLA - Landscape Architecture
Colorado State University
Fort Collins, CO08-2026
Skills
- Adobe Photoshop
- Illustrator
- InDesign
- ArcGis
- Communication
- Interpersonal Problem Resolution
- Teamwork
- Payment processing
- Inter-departmental collaboration
- Fine Arts Education
Accomplishments
- LAF Ignite Scholar, 01/2024
- CSU SCASLA Liaison, 01/2024
- Dean's List, 01/2024
- Dean's List, 01/2023
- Barnsdall Arts Cotsen Master Residency, 01/2020
Timeline
Order Fulfilment and Customer Service Team Member
Colorado State University Bookstore
07.2023 - Current
Retail Associate
American Eagle Outfitters, Inc
07.2022 - 07.2023
BSLA - Landscape Architecture
Colorado State University
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