Jonathan Hernández
Resumen profesional
I am a dynamic and motivated person
looking for opportunities in sales and
customer service. My dynamic
nature, combined with a genuine
desire to learn, drives me to deliver
exceptional experiences and build
strong client relationships,
contributing to both personal and
company success.
Datos destacados
4
4
years of professional experience
Experiencia
Bilingual advisor
Concentrix
Bogotá, Cundinamarca
10.2022 - Actual
- Provide assistance and resolve customer queries in their
native language and foreign language, ensuring clear and
effective communication.
- Provide detailed information about products and services,
answer customer questions, and help them make
informed purchasing decisions.
- Preparation of performance reports and strategies
Support Junior
Devinoso Advertising Services
Bogotá, Cundinamarca
02.2019 - 10.2022
- Provide real-time technical assistance, solving problems
related to the configuration of cameras, microphones,
lighting and necessary software.
- Resolve technical problems or difficulties they may face
when using the company's products or services, providing
clear and detailed instructions.
Formación
Bachelor - Bachelor ofsciencie and Technology.
Colegio Secundario U.E Pedro Centeno Vallenilla
VenezuelaEnfatiza tus habilidades clave
- Conflict resolution
- Responsibility
- Leadership
- Work under presion
- Personnel management
- Linguistic and communication skills
Languages
English
Avanzado
C1
Spanish
Nativo
C2
Cronología
Bilingual advisor
Concentrix
10.2022 - Actual
Support Junior
Devinoso Advertising Services
02.2019 - 10.2022
Bachelor - Bachelor ofsciencie and Technology.
Colegio Secundario U.E Pedro Centeno Vallenilla