Jeremiah Gallegos
Denver
Summary
I am an entrepreneur-minded leader who has helped build a mortgage and insurance company with continued success through 2024. I have experience in agency management on both sides, while consistently enhancing my background of excellent client service and communication. Primarily in sales currently, I have a strong focus for meeting company goals and utilizing all resources possible to ensure success for the company. Making people overly satisfied with their experiences is the icing on top of the cake!
Overview
4
4
years of professional experience
Work History
Insurance Agency Owner
Gallegos Agency Inc
08.2024 - Current
- Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
- Ensured compliance with all federal/state regulations as well as company policies while managing daily operations of the insurance agency.
- Responded promptly to customer inquiries, addressing concerns and providing knowledgeable guidance on various insurance matters.
- Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.
Office Administrator
North Point Financial Inc.
11.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions for the company.
- Help coordinate company events and celebrations.
- Track progress for multiple different realtors and mortgage brokers.
Customer Service Manager
American Furniture Warehouse Co
08.2020 - 11.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, helping to provide a positive work environment focused on teamwork and collaboration.
- Reduce future customer complaints, proactively addressing issues and implementing effective solutions involving refunds and redeliveries.
Education
No Degree - Mortgage Broker License
Mortgage Educators
Online08-2023
No Degree - Property/Casualty/Life/Business Insurances
Kaplan Education
Online11-2021
High School Diploma -
Horizon High School
Thornton, CO05-2020
Skills
- Superior customer service
- Adaptable sales tactics
- Office administration work
- Professionalism and ethics
- Team leadership
- Fast problem solving
- Brand management
- Marketing
Accomplishments
Fastest Agency Ownership Sales Completion for the Front Range Farmers Insurance District. - To own an agency, you are required to sale $100k in premium for the company. Out of over 50 agents to be apart of the district, I was the only one to complete this in 6 months.
Timeline
Insurance Agency Owner
Gallegos Agency Inc
08.2024 - Current
Office Administrator
North Point Financial Inc.
11.2021 - Current
Customer Service Manager
American Furniture Warehouse Co
08.2020 - 11.2021
No Degree - Mortgage Broker License
Mortgage Educators
No Degree - Property/Casualty/Life/Business Insurances
Kaplan Education
High School Diploma -
Horizon High School
Similar Profiles
Cruz Yair Gallegos SerranoCruz Yair Gallegos Serrano
Landscaper at Gallegos & Son LandscapingLandscaper at Gallegos & Son Landscaping
Jaden ColeJaden Cole
House and Pet Sitter at Tahnee GallegosHouse and Pet Sitter at Tahnee Gallegos
Sofia PenaSofia Pena
Crew Member at Richard GallegosCrew Member at Richard Gallegos