Jahron Genosky
Customer Service And Logistics Professional
Denver
Summary
Dedicated and results-driven professional with hands-on experience in utility services, retail management, logistics, and construction. Skilled at working independently in field roles, managing complex schedules and routes, and delivering high-volume results while maintaining safety and quality standards. Proven leadership ability in customer-focused retail environments, backed by completion of Nordstrom’s Aspiring Leaders program. Versatile and adaptable, with a strong track record in inventory management, staff training, and cross-functional collaboration. Seeking to leverage reliability, adaptability, and a strong work ethic into a remote operations, administrative, or customer support role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Processor
Nordstrom Rack
04.2025 - Current
- Process an average of 3,500 units per day, ensuring 100% on-time placement onto the sales floor.
- Organize and stock inventory, maintaining 98%+ accuracy in counts, while keeping the backroom clean and fully operational.
- Collaborate with store leadership to prioritize daily operations, achieving full floor readiness before store opening in 100% of assigned shifts.
- Maintain high standards of accuracy and speed, consistently meeting or exceeding company freight processing targets in early-morning shifts.
Independent Contractor
Instacart
01.2023 - Current
- Managed on-demand delivery schedules across multiple platforms to meet customer needs.
- Maintained 5.0-star customer satisfaction ratings through prompt and accurate order fulfillment.
- Handled route planning, time management, and navigation to optimize delivery efficiency.
- Adapted quickly to changing orders and priorities in a fast-paced environment.
Electric Meter Technician
Olameter Corporation (Contracted to Xcel Energy)
01.2024 - 04.2025
- Installed residential and commercial electric meters across the Denver metro area using company-issued tools and systems.
- Managed daily routes and performed independent fieldwork while driving a company vehicle.
- Completed 40 to 60 installations per day, ranking among the top performers for speed and accuracy.
- Documented work in real time, and communicated with dispatch to report site conditions.
Assistant Department Manager
Nordstrom Rack
04.2023 - 09.2023
- Led a team of sales associates in daily operations, floor support, and merchandising.
- Helped drive a 10-15% sales increase during key seasonal periods through visual merchandising and team coordination.
- Trained staff in product knowledge, customer service, and store standards.
- Completed Nordstrom's Aspiring Leaders program, focused on team leadership, and operational development.
Logistics Processor
Nordstrom Rack
09.2021 - 04.2023
- Process an average of 3,500 units per day, ensuring 100% on-time placement onto the sales floor.
- Organize and stock inventory, maintaining 98%+ accuracy in counts, while keeping the backroom clean and fully operational.
- Collaborate with store leadership to prioritize daily operations, achieving full floor readiness before store opening in 100% of assigned shifts.
- Maintain high standards of accuracy and speed, consistently meeting or exceeding company freight processing targets in early-morning shifts.
Independent Contractor
Absolute Woodworx
01.2019 - 01.2021
- Assisted with residential remodeling projects, including kitchens, bathrooms, and home additions.
- Performed demolition, framing, trim carpentry, and installation of baseboards, crown molding, doors, and windows.
- Built, assembled, and installed custom cabinetry from raw materials, including cutting, routing, and finishing wood components.
- Prepared job sites, transported tools and materials, and ensured compliance with safety procedures.
- Conducted minor plumbing and electrical repairs, patched drywall, and coordinated with specialized subcontractors for larger work.
- Measured, cut, and installed millwork with precision to meet client specifications.
- Operated woodworking machinery and power tools (e.g., table saw, router, drills) for cabinet and trim production.
- Assisted with material sourcing and maintained the inventory of lumber, hardware, and supplies.
- Provided hands-on support across multiple trades, developing broad construction skills, and knowledge of residential building processes.
Manager
Road Runner Stores
08.2017 - 12.2018
- Managed daily operations, including opening and closing procedures, cash reconciliation, and overnight shift coverage.
- Counted and balanced cash drawers each morning, and prepared and delivered daily bank deposits.
- Ordered fuel, supplies, and retail merchandise to maintain optimal inventory levels.
- Conducted regular stock counts, and implemented loss prevention measures.
- Recruited, hired, and terminated employees in compliance with company policy and labor laws.
- Trained and supervised staff on customer service, safety, and operational procedures.
- Acted as the primary liaison with corporate representatives during site visits and audits.
- Resolved escalated customer complaints with professionalism to ensure satisfaction and loyalty.
- Monitored and enforced compliance with safety, security, and regulatory requirements.
Crew Member
Eureka Pizza
04.2015 - 07.2017
- Operated the drive-thru and front counter to take orders, process payments, and ensure accurate, timely service.
- Prepared pizzas and other menu items on the line according to company recipes and quality standards.
- Mixed and portioned dough, prepared sauces, and stocked ingredients for daily operations.
- Maintained cleanliness and organization in both the kitchen and customer service areas.
- Coordinated with team members to balance front-of-house and back-of-house responsibilities during peak hours.
- Adhered to food safety, sanitation, and quality control procedures to meet health and safety regulations.
Education
High School Diploma -
Fayetteville High School
Fayetteville, AR05.2014
Skills
Inventory Management
- Cash Handling & Reconciliation
- Staff Training & Supervision
- Scheduling & Task Coordination
- Customer Service & Complaint Resolution
- Vendor & Contractor Coordination
- Team Collaboration
- Microsoft Office
- Data Entry & Record Keeping
- Construction & Carpentry Basics
- Equipment & Tool Operation
- Safety & Compliance Procedures
Certification
Driver's License
Accomplishments
- Aspiring Leaders Program Graduate – Completed Nordstrom’s internal leadership development program focused on team management, operational efficiency, and customer service excellence.
- All Star Award – Q3 2022 – Recognized for exceptional performance, reliability, and contribution to department goals.
- Advanced to Polyphase Meter Work – Earned early promotion to handle complex three-phase electrical meter installations and testing ahead of standard training schedule.
- Cross-Trained Across Multiple Roles – Trusted to perform both front-line customer service and back-end operational tasks in retail, construction, and utility environments.
Timeline
Logistics Processor
Nordstrom Rack
04.2025 - Current
Electric Meter Technician
Olameter Corporation (Contracted to Xcel Energy)
01.2024 - 04.2025
Assistant Department Manager
Nordstrom Rack
04.2023 - 09.2023
Independent Contractor
Instacart
01.2023 - Current
Logistics Processor
Nordstrom Rack
09.2021 - 04.2023
Independent Contractor
Absolute Woodworx
01.2019 - 01.2021
Manager
Road Runner Stores
08.2017 - 12.2018
Crew Member
Eureka Pizza
04.2015 - 07.2017
High School Diploma -
Fayetteville High School
Similar Profiles
Jennifer RizerJennifer Rizer
Regional Operations Manager at Nordstrom | Nordstrom RackRegional Operations Manager at Nordstrom | Nordstrom Rack
Saramarie AlvarezSaramarie Alvarez
Customer Service Representative at Nordstrom/Nordstrom RackCustomer Service Representative at Nordstrom/Nordstrom Rack
Dolores PeckDolores Peck
Senior Sales Associate at Nordstrom/Nordstrom RackSenior Sales Associate at Nordstrom/Nordstrom Rack
Christine ScrogginsChristine Scroggins
Customer Care Team Lead at Nordstrom, Nordstrom RackCustomer Care Team Lead at Nordstrom, Nordstrom Rack
Alexandra NovoAlexandra Novo
Real Estate Agent at Compass (LA, CA), Blokhaus Investments (Miami, FL), Compass (Denver,CO)Real Estate Agent at Compass (LA, CA), Blokhaus Investments (Miami, FL), Compass (Denver,CO)