Bilingual administrative analyst with 7+ years of experience in SAP, financial reporting, and customer support. Proven ability to manage large datasets, support international clients, and deliver accurate financial insights.
Datos destacados
8
8
years of professional experience
2019
2019
years of post-secondary education
Experiencia
Prequalification Analyst / Master Data Analyst
Holcrest
Medellín, Remoto
2022.07 - 2025.09
Managed supplier prequalification processes ensuring compliance with company sustainability standards thru reports
Validated and monitored supplier documentation to prevent non-compliant vendor engagement
Maintained and updated supplier master data in SAP, ensuring high data accuracy
Coordinated follow-ups with suppliers to improve response times and process efficiency
PMO & Reporting Lead
Value Added Services (Nokia Outsourcing)
Bogotá, Bogotá D.C.
2021.02 - 2022.06
Led PMO and reporting operations supporting multiple global business units
Analyzed financial data and cost reports extracted from SAP to identify deviations and risks
Developed dashboards in Power BI to improve financial visibility and decision-making
Monitored KPIs and ensured timely delivery of reports across teams
Trained and supervised team members, improving overall team performance and productivity
Business Analyst
LSV Tech
Bogotá, Bogotá D.C.
2020.09 - 2021.01
Generated cost and financial reports using SAP and Excel for international clients across LATAM and North America
Analyzed purchase orders, invoices, and material data to support project tracking
Supported project managers with B2B financial insights and reporting
Consolidated data from multiple sources to ensure accuracy in financial analysis
Bilingual Customer Assistance Agent
Scotiabank
Bogotá, Bogotá D.C.
2019.08 - 2020.04
Provided customer support in English for Canadian clients, handling banking inquiries and transactions
Resolved issues related to credit cards, transfers, and account management
Delivered high-quality service using emotional intelligence and effective communication
Promoted financial products based on customer needs
Administrative Trainee
Gedeon Richter Colombia
Bogotá, Bogotá D.C.
2017.09 - 2019.07
Supported administrative and accounting processes including purchase orders and expense reports in SAP
Assisted with financial validations such as payments and cash advances
Managed document control for contracts, requisitions, and accounting records
Coordinated HR activities and internal administrative processes
Translated internal communications (Spanish–English) in pharmacovigilance reports
Formación
Tecnologo en Gestión Administrativa - Administración
Servicio nacional de aprendizaje SENA
Bogotá, DC
2017.07 - 2019.07
Bachiller -
Colegio bilingue Reino unido
Bogotá, DC
Enfatiza tus habilidades clave
Trabajo en equipo
Puntualidad y compromiso
Empatía
Habilidad para aprender
Responsabilidad y profesionalidad
Atención al cliente
Manejo de SAP
Uso avanzado de Excel
Idiomas
Español
Nativo
C2
Inglés
Avanzado
C1
Francés
Intermedio
B1
Portugués
Principiante
A1
Cronología
Prequalification Analyst / Master Data Analyst
Holcrest
2022.07 - 2025.09
PMO & Reporting Lead
Value Added Services (Nokia Outsourcing)
2021.02 - 2022.06
Business Analyst
LSV Tech
2020.09 - 2021.01
Bilingual Customer Assistance Agent
Scotiabank
2019.08 - 2020.04
Administrative Trainee
Gedeon Richter Colombia
2017.09 - 2019.07
Tecnologo en Gestión Administrativa - Administración