- Outdoor Recreation
- Watching Movies and TV Shows
- Backpacking and Hiking
- Dancing
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
Cheyenne Horner
Denver
Summary
Developed interpersonal and problem-solving skills in residential environment, looking to transition into new field. Adept at managing challenging situations and providing emotional support, ensuring safe and nurturing atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Counselor
Laradon
07.2024 - Current
- Assisting residents with their daily personal tasks
- Experience with youth with IDD
- Ensuring that residents abide by our rules and policies
- Organizing and facilitating group activities
- Supervising residents and ensuring their safety
- Providing residents with community resources
- Fulfilling any reasonable requests made by residences
- Working as a team to ensure residents receive the best quality of life possible
- Updating and maintaining reports on each resident
Bartender/Server
Spice Trade Brewing Company
07.2023 - 07.2024
- Knowledge of craft beers and food pairings
- Cicerone, and TIPs certified
- Continuous experience in customer engagement and interaction
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
Tap & Burger
07.2022 - 03.2023
- Manage the POS system for all daily purposes including taking drink orders, modifying items, and processing all forms of payment
- Maintain a clean and well-stocked bar, conforming to local liquor laws
- Greet and take orders from guests, upsell food and drinks
- Knowledge of cocktails and craft beers
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Bartender
NoNo’s Cafe
10.2020 - 07.2022
- Sole bartender most weekends and events in a high-volume demanding environment serving up to1,000+ tables a day
- Facilitate a clean, safe, and well-stocked bar through each shift to encourage high efficiency and customer satisfaction
- Manage the POS system for all daily purposes including taking drink orders, modifying items, and processing all forms of payment
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Mentored junior bartenders in advanced mixology techniques, elevating their skills within the industry''s competitive landscape.
Cocktail Waitress
Golden Nugget Hotels & Casinos
02.2020 - 06.2020
- Provide courteous, efficient service to customers especially when handling special requests or complaints
- Maintained complete knowledge of a comprehensive and varied drink menu to expertly prepare beverages with correct measurements, ingredients, and technique
- Always attempted to upsell items and services though positive customer interaction to increase revenue per customer
Bartender/Server
Front Porch Pub
02.2019 - 01.2020
- Studied and became educated with complete and up-to-date knowledge of the numerous strict state liquor law regulations
- Reconciled total daily revenue and receipts using a POS system to ensure accurate accounting
- Performed wait staff duties including taking food and drink orders, delivering food, managing table satisfaction, and ensuring section cleanliness
Education
Associate - Accounting Technology
SOWELA Technical Community College
Lake Charles, LA12.2018
High School - undefined
Westlake High School
05.2016
Skills
- Customer Service
- Communication
- Organization
- Self-Starting
- Expedient Problem Solving
- Customer service
- Communication skills
- Social skills training
- HIPAA protocols
- Adaptability and flexibility
- Certified in CPR/AED
- QMAP Certified
Certification
- Adult and Child First Aid/CPR/AED
- QMAP
Interests
Timeline
Residential Counselor
Laradon
07.2024 - Current
Bartender/Server
Spice Trade Brewing Company
07.2023 - 07.2024
Bartender
Tap & Burger
07.2022 - 03.2023
Lead Bartender
NoNo’s Cafe
10.2020 - 07.2022
Cocktail Waitress
Golden Nugget Hotels & Casinos
02.2020 - 06.2020
Bartender/Server
Front Porch Pub
02.2019 - 01.2020
High School - undefined
Westlake High School
- Adult and Child First Aid/CPR/AED
- QMAP
Associate - Accounting Technology
SOWELA Technical Community College
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