Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
Generic

Yoselit Arreola

Denver,Colorado

Overview

10
10
years of professional experience

Work History

Lead Barista

Stonebridge Companies
03.2025 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Created relationships with customers to secure loyalty and bring consistency for the business.
  • Tracked monthly inventory in order to maintain consistency and used that date to analyze what our most selling products are to ensure consistency among supplies.
  • Kept in touch with company procedures and policies to ensure that the team is complaint and up to standards

Barista Trainer

Sage Hospitality
02.2024 - 03.2025
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Trained new employees in groups and in one-on-one scenarios.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Concept Attendant

Dazbog Coffee - Concessions International
11.2022 - 06.2023
  • Creating a welcoming and friendly atmosphere for customers by providing excellent customer service and ensuring a positive experience
  • Ensuring the coffee and food products are prepared and served in accordance with Dazbog Coffee’s quality standards
  • Assisting customers with their food and drink selections based on their preferences and dietary restrictions
  • Maintaining a high level of cleanliness and organization in the concession area, including ensuring all equipment and utensils are properly cleaned and sanitized
  • Maintaining accurate cash and credit card transactions
  • Effectively managing time and prioritizing tasks to ensure prompt and efficient service to customers
  • Ensuring compliance with health and safety regulations and maintaining up-to-date knowledge of food handling guidelines

Personal caregiver

Home care
08.2015 - 08.2019
  • Cared for hospice patient in home
  • Arranging meetings with care team for home visits
  • Administer medicine
  • Meal and feeding assistance
  • Cognitive support

Education

Bachelor of Science - Psychology

Metropolitan State University of Denver
Denver, CO
05.2023

Skills

  • Effective oral and written communication skills
  • Inventory
  • Problem-solving
  • Cultural sensitivity
  • Conflict resolution
  • Empathy
  • Research
  • Data analysis
  • Guest service
  • Supply ordering

Accomplishments

    December 2024: Efficiency Expert Award - "For the employee who completes tasks quickly and efficiently without compromising quality."

    February 2025: Employee of the month - "In recognition of your exceptional dedication, professionalism and unwavering commitment to excellence. Your outstanding contributions have made a significant impact on our team's success and guess satisfaction."

LANGUAGES

Spanish
English

Timeline

Lead Barista

Stonebridge Companies
03.2025 - Current

Barista Trainer

Sage Hospitality
02.2024 - 03.2025

Concept Attendant

Dazbog Coffee - Concessions International
11.2022 - 06.2023

Personal caregiver

Home care
08.2015 - 08.2019

Bachelor of Science - Psychology

Metropolitan State University of Denver

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Yoselit Arreola