William Hoke
Colorado Springs,CO
Summary
Enthusiastic Maintenance and Grounds Technician dedicated to teamwork, quality and safety. Eager to learn new skills and support crew needs. Works great under pressure to meet challenging demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Maintenance Ground position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled Facilities Technician adept at performing repairs and maintenance tasks for multi-family, commercial sites. 35 Years of industry experience, including success in leadership roles. Highly effective at keeping facilities running smoothly with skilled diagnostics, troubleshooting and problem-solving abilities. Organized, hardworking and proactive in correcting issues early. Excellent written and verbal communication skills. Proficient facilities professional with experience in plumbing, HVAC and electrical systems. Respond to emergency requests at any hour and work efficiently to minimize disruption. Proven history of high-quality and reliable work. Dedicated helper with experience providing quality installation, maintenance and repair services. Skilled at troubleshooting, repairing and maintaining equipment and systems. Focused on compliance with safety standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Plumber's Assistant
AMT Plumbing, Utilities & Excavation
05.2023 - Current
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Inspected pipes and piping systems to assess quality and condition.
- Repaired sinks, dishwashers and other domestic appliances, removing clogs and cleaning pipes.
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
Handyman
Nailed It Handyman Maintenance Services
03.2022 - 05.2023
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Removed and repaired carpet and wood flooring.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
Facilities Maintenance Supervisor
Avail Property Management
01.2019 - 03.2022
- Scheduled routine maintenance and repair of facility equipment.
- Managed staff of 5, created work schedules, distributed assignments and supervised day-to-day operations.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Created and maintained daily and weekly reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Scheduled and oversaw maintenance, repair and installation activities.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Contributed to development, implementation, and execution of maintenance programs.
- Snow removal using snow blower and ATV with plow blade
- Repaired and Maintained Irrigation System
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Organized ongoing maintenance schedules to boost system performance.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Maintenance Technician
Mission Rock Residential
09.2018 - 01.2019
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Construction Carpenter
T Bone Construction
01.2017 - 08.2018
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Read and interpreted blueprints to follow specifications of projects.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Measured, drilled and sawed materials to perform successful home improvements.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Measured materials to determine sizes and quantity required for construction project.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Maintenance Supervisor
PK Management
04.2011 - 01.2017
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 10 employees and scheduled shifts.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Provided guidance to management regarding project bids for onsite improvements.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Tracked and managed department costs for good budget adherence.
- Repaired and maintained irrigation system
- Removed Snow and Ice
- Provided guidance to management regarding project bids for onsite improvements
- Scheduled and oversaw maintenance, repair and installation activities
- Created and maintained daily and weekly reports for upper management
- Utilized proper tools and materials to adhere to safety guidelines
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time
Education
Bachelor of Science - Geography
University of Southern Colorado
Pueblo, COSkills
- Commercial Construction
- Project Estimation and Bidding
- HVAC Systems
- Project Deadlines
- Plumbing Repairs
- Groundskeeping and Landscaping
- Snow Blowers
- Machine Maintenance and Repair
- Air Hammers
- System Maintenance
- Safety Awareness
- Equipment Repair
- Facility Upkeep
- Following Safety Practices
- Power and Hand Tool Use
- Skip Loaders
Certification
OSHA Training course
Timeline
Plumber's Assistant
AMT Plumbing, Utilities & Excavation
05.2023 - Current
Handyman
Nailed It Handyman Maintenance Services
03.2022 - 05.2023
Facilities Maintenance Supervisor
Avail Property Management
01.2019 - 03.2022
Maintenance Technician
Mission Rock Residential
09.2018 - 01.2019
Construction Carpenter
T Bone Construction
01.2017 - 08.2018
Maintenance Supervisor
PK Management
04.2011 - 01.2017
Bachelor of Science - Geography
University of Southern Colorado
OSHA Training course
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