Stephanie Jaramillo

Substitute teacher, followed classroom plans left by class teacher to continue student education and reinforce core concepts. Upheld classroom routines to support student environments and maintain consistent schedules. Kept students on-task with proactive behavior modification and positive reinforcement strategies. Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance. Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.

Customer service representative, answering incoming calls and make outbound calls to customers to schedule appointments. Training to schedule appointments for new start ons. Using sharp listening skills and probing questions to identify the customers concerns and evaluate their needs.

Lead teacher of a Preschool class of ages, 3 1/2 - 4 yrs. Meeting the individual needs of the children. Interacting with the children to support play, exploration, and learning. Presenting expectations that are appropriate to the childs age and development level. Planning and implementing activities develop self-esteem and social skills. Communicating appropriately and professionally with parents. Using assessment tools.