Soren Gale
Colorado Springs
Summary
Experienced kayak guide and customer relations associate for Hudson Valley Guides llc and Mountain Valley Guides llc. . I am looking for a position where I can utilize my abilities and collaborative spirit to help the company reach new heights of success.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server assisitant
The Grandview
Poughkeepsie
07.2025 - Current
- Assisted servers with order delivery and table service during busy shifts.
- Maintained cleanliness of dining area to ensure guest satisfaction and safety.
- Stocked supplies, including utensils and napkins, for efficient service flow.
- Supported kitchen staff by organizing dishes and ensuring timely food presentation.
- Participated in team meetings to discuss service improvements and customer feedback.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Set up tables and chairs for parties and large groups.
Kayak Guide
Mountain valley Guides
Newburgh
06.2023 - Current
- Guided groups through challenging river sections ensuring safety and enjoyment.
- Instructed participants on kayak techniques and safety protocols before trips.
- Conducted pre-trip equipment checks to ensure optimal performance and safety standards.
- Responded to emergencies promptly, applying first aid and rescue techniques as needed.
- Collaborated with team members to maintain equipment and improve service delivery.
- Managed customer complaints professionally while striving to resolve any issues quickly and efficiently.
- Performed emergency rescue operations when necessary during tours.
- Conducted pre-trip briefings with clients to discuss expectations for the excursion and answer any questions they may have had.
- Monitored weather conditions continuously throughout the duration of each trip to ensure the safety of all guests.
Assistant Kayak guide
Hudson Valley Guides
Ossining
06.2023 - Current
- Provided group and individual instruction for Hudson Valley Guides Kayak Summer Camp in Ossining NY.
- Checked tides and wind reports alongside the owner to make sure river conditions were safe.
- Observed and gave individual directions/instruction to kayak camp participants.
- Conducted rescues of kayak campers in need of help.
Education
11th Grade -
Liberty High School
Colorado Springs05-2027
Skills
- Communication skills
- Effective time management
- Kayak training
- Leading tours
- Kayak rescue skills
- Analytical thinking
- Decision-making
- Tour group management
- Proficient in Google suite
- Proficient in Microsoft suite
- Customer service
- Equipment maintenance
- Cleanliness standards
Hobbies and Interests
- Automotive. Im working on my MLR certificate to start a career in car maintenance
- Motorcycling. I'm currently learning to ride safely in road traffic and maintenance
- Outdoors. Enjoy camping out of a backpack or kayak as well as hiking. And fishing.
- Playing Music. Guitar and going to the gym have been an outlet for me.
Certification
OSHA TEN
Timeline
Server assisitant
The Grandview
07.2025 - Current
Kayak Guide
Mountain valley Guides
06.2023 - Current
Assistant Kayak guide
Hudson Valley Guides
06.2023 - Current
11th Grade -
Liberty High School