Summary
Overview
Work History
Education
Skills
Timeline
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Sneider Serna

Billing Specialist
Medellin

Summary

Dynamic RCM Specialist at Health Prime with a proven track record in quality assurance and analytical thinking. Championed software adoption that enhanced workflow efficiency and meticulously reviewed medical claims, ensuring accuracy and timely payments. Recognized for exceptional attention to detail and adaptability, consistently exceeding performance metrics in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

RCM Specialist

Health Prime
09.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Expertise in using EPIC and SSI systems.
  • Reviewed medical claims and fixed errors found throughout the billing process, making sure the claims were properly sent and paid.

Back Office Specialist

Konecta
06.2022 - 01.2024
  • Reduced processing errors with thorough attention to detail and adherence to established protocols.
  • Maintained a high level of confidentiality, safeguarding sensitive information pertaining to company operations and client transactions.
  • Consistently met or exceeded performance metrics, contributing to the overall success of the back office team and company as a whole.
  • Managed refunds and claims processes.
  • Fixed errors related to product pricing.
  • Oferred customer service via phone call, chats and emails.

Education

Institución Educativa María Auxiliadora
Caldas
11-2021

Skills

    Quality assurance

    Team collaboration

    Analytical thinking

    Documentation management

    Multitasking Abilities

    Adaptability

Timeline

RCM Specialist

Health Prime
09.2024 - Current

Back Office Specialist

Konecta
06.2022 - 01.2024

Institución Educativa María Auxiliadora

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