Juan Fernando Ramírez Correa
Itagüí
Summary
Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in team work, bringing best results and generally improving over time, consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.
Overview
5
5
years of professional experience
Work History
RCM Specialist
Health Prime
2024.10 - 2026.05
- As a revenue cycle management specialist my job was processing the late charges that were added in the patient bills as well as manage rejected ones which I needed to carefully review and correct to send them again to the clearinghouse getting at the end the patient's procedure fully paid by their insurance.
Medical Scheduler Representative (sales)
Blackstone Medical Services
2022.07 - 2024.04
- Call patients from United States to schedule a sleep study pulled off at home that their doctor requested and give a thorough explanation about how the process is done and what is the importance of performing the test. Process remaining non-covered charges and send the device to them.
Costumer Service Representative
Emergia Customer Care
2021.09 - 2022.02
- Assist costumers from all United States located in New Jersey, supporting them with technical service about their Internet, telephone and TV service. Explanation of bills. Schedule appointments with technicians. Size up and provide credits when necessary.
Education
English certificate - C1 Pre-advanced
SMART Languages Academy
Medellin, Colombia2022-12
Bachelor degree -
Itagüí Municipal Council High School
Itagüí2018-12
Programming Technician - Computer Programming
Universidad Pontificia Bolivariana
Medellin, Colombia 2001.05 -
Skills
Customer relations
Quality assurance
Team collaboration
Analytical thinking
Continuous improvement
Team collaboration
Timeline
RCM Specialist
Health Prime
2024.10 - 2026.05
Medical Scheduler Representative (sales)
Blackstone Medical Services
2022.07 - 2024.04
Costumer Service Representative
Emergia Customer Care
2021.09 - 2022.02
Programming Technician - Computer Programming
Universidad Pontificia Bolivariana
2001.05 -
English certificate - C1 Pre-advanced
SMART Languages Academy
Bachelor degree -
Itagüí Municipal Council High School