SEBASTIAN ROMERO
Resumen profesional
I am a patient, communicative, and committed person, dedicated to the projects I undertake. Always seeking to climb onto new positions that challenge me to demonstrate my abilities and continuously improve them.
Datos destacados
10
10
years of professional experience
2014
2014
years of post-secondary education
Experiencia
AGENT/SUPERVISOR
Concentrix
2023.09 - 2025.10
Multitasking customer service for a multimedia account, handling financial information while maintaining control over income and expenses
AGENT/SUPPORT/SME (subject matter expert)
Teleperformance S.A.
2022.06 - 2023.08
- Customer service, handling interactions via Chat - Phone and Mail
- Banking campaign.
- Perform monitoring and based on that, develop action plans and provide support to new hires
WAITER
San Remo Pizzeria
2017.01 - 2019.01
- Provide assistance with food orders-drinks and guarantee the best possible customer experience
SALESMAN
Office Supplies
2016.01 - 2017.01
Formación
Elementary School -
Jorge Eliecer Gaitán
High school - undefined
Luis Carlos Galán Sarmiento
University - Biomedical Engineering
Universidad de Los Andes
2019.02 - 2022.10
Enfatiza tus habilidades clave
- Teamwork
- Flexibility and adaptability
- punctuality and responsibility
- Ability to learn
- Communication
languages
Spanish
Nativo
C2
English
Experto
C2
French
Básico
A2
PERSONAL REFERENCES
- Yeinn Cartagena Segura, Nurse, 3116359898
- Katherine Avellaneda, Doctor, 3124391199
Cronología
AGENT/SUPERVISOR
Concentrix
2023.09 - 2025.10
AGENT/SUPPORT/SME (subject matter expert)
Teleperformance S.A.
2022.06 - 2023.08
University - Biomedical Engineering
Universidad de Los Andes
2019.02 - 2022.10
WAITER
San Remo Pizzeria
2017.01 - 2019.01
SALESMAN
Office Supplies
2016.01 - 2017.01
High school - undefined
Luis Carlos Galán Sarmiento
Elementary School -
Jorge Eliecer Gaitán