Patrick Wilkinson
Loveland
Summary
Dynamic professional with extensive experience in leadership and team building at Regal Cinemas. Proven track record in enhancing customer satisfaction and operational efficiency. Skilled in training and development, with a strong focus on problem-solving and attention to detail. Committed to achieving goals and fostering a positive work environment.
Overview
15
15
years of professional experience
Work History
Door Dash Driver
DoorDash
07.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Supervisor / Maintenance
Warehouse Cinemas
10.2023 - 06.2024
- Oversaw daily operations of the theatre, ensuring customer satisfaction and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Helped with general maintenance around the facility, including some light grounds work.
General Manager
Regal Cinemas
08.2021 - 02.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Oversaw all operations of the theatre, including staff scheduling, hiring, training, purchasing, and film scheduling.
Deputy General Manager
Regal Cinemas
07.2019 - 08.2021
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
- Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
- Assisted in staff scheduling, film scheduling, training, hiring, budgeting, and purchasing
- Oversaw daily operations of the theatre, including cash handling.
Associate Manager
Regal Cinemas
10.2015 - 07.2019
- Collaborated closely with senior management on strategic planning efforts to achieve overarching company objectives.
- Assisted with training all employees
- Oversaw daily operations of the theatre, including cash handling.
Floor Staff
Regal Cinemas
02.2015 - 10.2015
- Assisted with theatre opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Operated a cash register and displayed excellent cash handling skills.
- Assisted in cleaning the theatre, both in general and after each film showing.
- Successfully operated basic kitchen equipment, including ovens, popcorn popper, and deep fryer.
- Assisted all guests in an enthusiastic and friendly manner, solving issues for guests in a prompt manner.
Supervisor
Shadowland Laser Tag
11.2009 - 03.2014
- Oversaw daily operations of the store, ensuring guests were helped and sent back for games in a timely manner.
- Trained all staff on operations of equipment including laser tag packs, computer systems, and cash register.
- Operated computer systems to successfully run laser tag games for guests.
- Oversaw birthday party scheduling and ensured guest satisfaction on the day of the event.
- Oversaw laser tag games to ensure safety rules and regulations were followed at all times.
Education
High School Diploma -
Urbana High School
Frederick05-2010
Skills
- Leadership and team building
- Team player
- Time management
- Training and development
- Goal oriented
- Customer service
- Attention to detail
- Problem-solving
- Flexible schedule
Languages
English
Native or Bilingual
Timeline
Door Dash Driver
DoorDash
07.2024 - Current
Supervisor / Maintenance
Warehouse Cinemas
10.2023 - 06.2024
General Manager
Regal Cinemas
08.2021 - 02.2023
Deputy General Manager
Regal Cinemas
07.2019 - 08.2021
Associate Manager
Regal Cinemas
10.2015 - 07.2019
Floor Staff
Regal Cinemas
02.2015 - 10.2015
Supervisor
Shadowland Laser Tag
11.2009 - 03.2014
High School Diploma -
Urbana High School
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