Summary
Overview
Work History
Education
Skills
Family References
References
Timeline
Generic
Mayra Pacheco

Mayra Pacheco

Barranquilla

Summary

I am a highly responsible and committed individual dedicated to excellence in my work, capable of performing efficiently in various roles. I have proven abilities to work both independently and in collaborative teams, always focused on achieving high-quality results. My willingness to continuously learn enables me to quickly adapt to new challenges and achieve my set goals.

Overview

10
10
years of professional experience
14
14
years of post-secondary education
2
2
Languages

Work History

Analyst BOS

Auxis
11.2024 - Current
  • Reviews and analyzes documents related to automobile insurance policies, including insurance applications, accident reports, and vehicle ownership documents.
  • Verifies the accuracy and completeness of information provided in documents, including personal data, vehicle information, and accident details.
  • Determines whether the accident or loss is covered by the insurance policy, and if the requirements for claim payment are met.

Legal Assistant

Solvo Global
01.2021 - 11.2024
  • Management and filing of legal documents, ensuring proper classification and access to confidential and sensitive documents.
  • Review and editing of legal Documents including contracts, agreements, and correspondence.
  • Maintenance and updating of legal databases and case management systems

Bilingual Agent

Teleperformance
01.2020 - 01.2021
  • Customer Assistance via Communication Channels: Such as phone, email, and online chat, to address inquiries and provide information about products or services.
  • Detailed Recording and Tracking of Customer Interactions: Using Customer Relationship Management (CRM) systems.

Bilingual Agent

Sutherland Global Services
01.2016 - 01.2020
  • Development and Implementation of Customer Retention Strategies.
  • Identification of Sales Opportunities and Generation of New Business: Through prospecting and follow-up with potential clients.

Education

High School Graduate -

Politécnico
01.2006 - 01.2012

Lawyer - undefined

Universidad del Atlántico
01.2016 - 01.2024

Skills

  • Effective Communication
  • Teamwork
  • Quick learner
  • Leadership skills

Family References

Rafael Verjel, Ingrverjel@gmail.com, +57 (314)-550-9004, Civil Engineer

References

  • Michelle Royert, Michelleroyert@hotmail.com, +57 (305)-356-0379, Businesswoman
  • Doralis Pacheco, Pachecodoralis@gmail.com, +57 (304)-292-6474, Civil Engineer

Timeline

Analyst BOS

Auxis
11.2024 - Current

Legal Assistant

Solvo Global
01.2021 - 11.2024

Bilingual Agent

Teleperformance
01.2020 - 01.2021

Bilingual Agent

Sutherland Global Services
01.2016 - 01.2020

Lawyer - undefined

Universidad del Atlántico
01.2016 - 01.2024

High School Graduate -

Politécnico
01.2006 - 01.2012

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Mayra Pacheco