Makenzi Larson

• Conducted thorough site inspections to identify utility locations and underground hazards.
• Utilized advanced locating equipment to ensure precise mapping of underground utilities.
• Collaborated with project teams to verify and communicate utility locations effectively.
• Provided training on safe excavation practices for new team members and contractors.
• Maintained detailed records of utility locations for future reference and compliance.
• Resolved discrepancies in utility maps through diligent research and field verification.
• Assisted in the investigation of water main breaks and system leaks for timely repairs.
• Collaborated with team members to implement process improvements in distribution operations.
• Trained new staff on operational protocols and safety procedures within the water distribution sector.
• Operated valves and gates as needed for optimal flow control within the distribution network, minimizing service disruptions.

• Managed inventory levels for various automotive parts efficiently.
• Assisted customers with order placement and product inquiries promptly.
• Processed returns and exchanges according to company policies effectively.
• Maintained organized stockroom and display areas for easy access.
• Processed returns, exchanges, and refunds in a timely manner.
• Maintained parts system with current order and sales data.

• Greeted and assisted clients during appointments and inquiries.
• Managed appointment scheduling and maintained accurate records.
• Handled incoming calls, providing information on services and procedures.
• Processed payments and ensured proper handling of cash transactions.
• Maintained cleanliness and organization of the reception area and waiting room.
• Assisted in preparing patient files for examinations and treatments.
• Educated clients about pet care, vaccination schedules, and wellness programs.

• Assisted customers with inquiries and provided information on services offered.
• Scheduled appointments and managed daily service department calendar efficiently.
• Coordinated vehicle inspections and ensured compliance with service standards.
• Collaborated with technicians to ensure timely completion of vehicle repairs.
• Developed positive relationships with customers to enhance their service experience.
• Promptly responded to customer inquiries via phone, email or in person.
• Provided accurate estimates of repair costs, labor times and parts prices to customers.
• Resolved customer complaints in an efficient and courteous manner.
• Assisted with scheduling appointments for service work to be performed on vehicles.
• Prepared invoices for services rendered and collected payments from customers.
• Greeted customers and addressed their needs in a professional manner.

Car Salesman

I sold cars for about 3 months as a filler until they found someone new.

Automotive Tech.

I worked in the shop for about 2 months Monday-thursday in the lube bay and also assisted mechanics with their projects as needed.

• Prepared vehicles for painting by cleaning and sanding surfaces.
• Inspected completed work to ensure high-quality standards.
• Maintained a clean and organized workspace throughout the shop.
• Assisted technicians with detailing tasks as needed.
• Followed safety protocols while handling hazardous materials and equipment.
• Communicated effectively with customers regarding vehicle detailing services.
• Assisted other staff members during busy times by providing additional detail services.