Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Makenzi Larson

Montrose

Summary

A dedicated and strong-willed professional with a passion for delivering exceptional customer service. Known for a solution-oriented mindset and a relentless drive to exceed customer expectations. Demonstrates a commitment to personal and professional growth, with a strong willingness to learn and adapt to new challenges. Adept at fostering positive relationships, problem-solving, and continuously improving in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Locator

City of Montrose
02.2025 - Current
  • Conducted thorough site inspections to identify utility locations and underground hazards.
  • Utilized advanced locating equipment to ensure precise mapping of underground utilities.
  • Collaborated with project teams to verify and communicate utility locations effectively.
  • Provided training on safe excavation practices for new team members and contractors.
  • Maintained detailed records of utility locations for future reference and compliance.
  • Resolved discrepancies in utility maps through diligent research and field verification.

I started off on the water team.

Parts Specialist

Davis Service Center
Montrose
03.2023 - 01.2025
  • Managed inventory levels for various automotive parts efficiently.
  • Assisted customers with order placement and product inquiries promptly.
  • Processed returns and exchanges according to company policies effectively.
  • Maintained organized stockroom and display areas for easy access.
  • Trained new staff on inventory management systems and procedures clearly.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Maintained parts system with current order and sales data.

Service Advisor

Flower Motor Comapny
Montrose
08.2020 - 02.2023
  • Assisted customers with inquiries and provided information on services offered.
  • Scheduled appointments and managed daily service department calendar efficiently.
  • Coordinated vehicle inspections and ensured compliance with service standards.
  • Collaborated with technicians to ensure timely completion of vehicle repairs.
  • Developed positive relationships with customers to enhance their service experience.
  • Promptly responded to customer inquiries via phone, email or in person.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Resolved customer complaints in an efficient and courteous manner.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Prepared invoices for services rendered and collected payments from customers.
  • Greeted customers and addressed their needs in a professional manner.

Car Salesman

I sold cars for about 3 months as a filler until they found someone new.

Automotive Tech.

I worked in the shop for about 2 months Monday-thursday in the lube bay and also assisted mechanics with their projects as needed.

Detailer

Montrose Auto Body
Montrose
05.2020 - 08.2020
  • Prepared vehicles for painting by cleaning and sanding surfaces.
  • Inspected completed work to ensure high-quality standards.
  • Maintained a clean and organized workspace throughout the shop.
  • Assisted technicians with detailing tasks as needed.
  • Followed safety protocols while handling hazardous materials and equipment.
  • Communicated effectively with customers regarding vehicle detailing services.
  • Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Assisted other staff members during busy times by providing additional detail services.

Education

High School Diploma -

Montrose High School
Montrose, CO
05-2020

Skills

  • Utility locating
  • Site inspection
  • Advanced mapping
  • Field verification
  • Safe excavation training
  • Customer relationship management
  • Service scheduling
  • Parts ordering
  • Collaboration skills
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management
  • Vehicle inspection
  • Client engagement
  • Detail orientation
  • Conflict resolution
  • Warranty claims process management
  • Computer skills
  • Maintenance reporting
  • Customer retention
  • Strong work ethic
  • Repairs scheduling
  • Cost estimation
  • Product training
  • Listening skills
  • Customer service

Accomplishments

I have my CDL A

Timeline

Locator

City of Montrose
02.2025 - Current

Parts Specialist

Davis Service Center
03.2023 - 01.2025

Service Advisor

Flower Motor Comapny
08.2020 - 02.2023

Detailer

Montrose Auto Body
05.2020 - 08.2020

High School Diploma -

Montrose High School
Makenzi Larson