Lindsey LaRose
Denver
Summary
Dynamic Client Engagement Specialist with a proven track record at Avenues Recovery Center, excelling in crisis management and interdisciplinary collaboration. Expert in developing tailored recovery plans and enhancing client satisfaction through effective communication and rapport-building. Skilled in utilizing ASAM Criteria for level-of-care determination, ensuring optimal service delivery and outcomes. I have facilitated psychoeducational, and interpersonal process groups across diverse treatment populations, and I am committed to creating accessible, safe, and supportive environments where clients can stabilize, gain insight, and build momentum toward recovery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Engagement Specialist
Avenues Recovery Center
07.2023 - Current
- Facilitated client onboarding processes, ensuring smooth transitions into treatment programs.
- Developed and maintained strong relationships with clients, enhancing engagement and satisfaction levels.
- Collaborated with interdisciplinary teams to create tailored recovery plans for individual client needs.
- Monitored client progress and provided feedback to improve service delivery and outcomes.
- Managed high-profile accounts, ensuring timely delivery of services and prompt resolution of issues.
Medical Clerk
Stout Street Foundation
01.2023 - 01.2024
- Processed patient records and maintained confidentiality standards.
- Coordinated appointments and managed scheduling for medical staff.
- Assisted in billing processes, ensuring accuracy of patient charges.
- Managed electronic health record systems to streamline data entry.
Education
No Degree - Social Work | Behavioral Health
Community College of Denver
Denver, CO03-2030
Skills
- Intake interviews
- Needs assessment
- Problem-solving
- ASAM Criteria & Level-of-Care Determination
- Biopsychosocial Assessments (BPS)
- Treatment Planning & Documentation
- Group Facilitation (Psychoeducation, Experiential, Interpersonal Process, Coping Skills)
- Crisis Management & De-escalation
- AMA-Blocking & Motivational Engagement
- Trauma-Informed Care
- Interdisciplinary Collaboration
- Communication & Rapport-Building
- Client Engagement Strategies
- EHR Management & Documentation Accuracy
- Boundary-Setting & Professional Ethics
Certification
CAT (Certified Addictions Specialist)
Qmap
CPR | First Aid Certified
Timeline
Client Engagement Specialist
Avenues Recovery Center
07.2023 - Current
Medical Clerk
Stout Street Foundation
01.2023 - 01.2024
No Degree - Social Work | Behavioral Health
Community College of Denver