Lauren Neal
Boulder
Summary
Aspiring medical device sales professional pursuing a Bachelor of Science in Integrative Physiology with a Business minor at the University of Colorado, Boulder. Experienced in consultative sales, customer relationship management, healthcare compliance training, and leadership. Passionate about supporting physicians and improving patient outcomes through medical innovations.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Woodhouse Day Spa
04.2025 - Current
- Train and mentor newly hired front desk employees on customer engagement, scheduling systems, point-of-sale software, and service standards
- Coordinate communication between management, providers, and guests to ensure efficient daily operations
- Consistently ranked among the top-performing sales associates, delivering personalized consultations while recommending spa services and medical-grade skincare products based on individual guest needs
- Support promotional events and private group bookings while helping drive retail and service revenue
- Completed training in HIPAA privacy requirements, OSHA healthcare safety standards, and medical spa code of conduct as part of the organization’s transition to a medical spa
- Currently training in patient workflows and emerging aesthetic treatment technologies, including microneedling and exosome treatments
Spa Consultant
Glo Tanning
05.2024 - 12.2024
- Educated customers on memberships, products, and services by identifying individual needs
- Assisted in developing promotional strategies to increase service bookings and client retention
- Balanced sales, customer service, and operational responsibilities in a fast-paced environment
- Regularly exceeded sales targets through consultative selling and personalized client recomendations
Swim Instructor
Goldfish Swim School
03.2023 - 12.2023
- Instructed swim lessons for diverse age groups, ensuring safety and promoting effective learning environments
- Developed tailored lesson plans to accommodate varying skill levels and learning styles of students
- Evaluated student progress regularly, providing constructive feedback to enhance swimming techniques
- Fostered positive relationships with students and parents, addressing concerns and enhancing overall satisfaction
Education
Bachelor of Science - Integrative Physiology
University of Colorado
Boulder, CO05-2028
Skills
- Consultative Selling
- Relationship Building
- Product Education
- Cross-Selling & Upselling
- Objection Handling
- Professional Communication
- Team Leadership
- Problem Solving
- Healthcare Knowledge
- HIPAA Compliance
- OSHA Safety Standards
- Technical Proficiencies: CRM, MS Office, Google Workspace
Affiliations
Sorority Member - Kappa Alpha Theta
Timeline
Sales Consultant
Woodhouse Day Spa
04.2025 - Current
Spa Consultant
Glo Tanning
05.2024 - 12.2024
Swim Instructor
Goldfish Swim School
03.2023 - 12.2023
Bachelor of Science - Integrative Physiology
University of Colorado