Katrina Montoya
Denver
Summary
Accomplished Office Manager with a proven track record at Porter Construction LLC, excelling in customer service and office administration. Expert in maintaining confidentiality and financial record accuracy, demonstrating exceptional organizational skills and a knack for coordinating office logistics. Achieved a significant improvement in client satisfaction and operational efficiency through diligent administrative support and bookkeeping.
Overview
19
19
years of professional experience
Work History
Office Manager
Porter Construction LLC
02.2018 - 02.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Administrative Assistant
Kasel Industries
05.2012 - 01.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Cashier
Costco Whole Sale
12.2008 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed Members and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist, Accounts Receivable
Adobe Truck & Equipment
06.2006 - 10.2008
- Managed incoming calls with professionalism, directing inquiries to relevant departments.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Maintained accurate financial records through diligent data entry, contributing to overall company organization.
Education
High School Diploma -
Thornton High School
Thornton, CO05-2003
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Administrative support
- Bookkeeping
- Clerical support
- Account reconciliation
- Credit and collections
- Inventory control
- Human resources
Timeline
Office Manager
Porter Construction LLC
02.2018 - 02.2025
Administrative Assistant
Kasel Industries
05.2012 - 01.2017
Cashier
Costco Whole Sale
12.2008 - 04.2012
Receptionist, Accounts Receivable
Adobe Truck & Equipment
06.2006 - 10.2008
High School Diploma -
Thornton High School
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