Juan José Castellanos Leal
Logistics Assistant And Systems Engineering Student
Cúcuta,NSA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Store-to-store Salesperson
Omar Moncada
01.2018 - 12.2021
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and communication skills to build lasting relationships.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- I solve problems or inconsistencies that have arisen with the product, listening attentively to the customer's requirements so that he feels fully supported.
Warehouse Manager and Salesperson
Piñatería PARTY
12.2021 - 08.2022
- Increased process productivity by implementing effective scheduling and task delegation strategies.
- Collaborated closely with sales to resolve any issues related to product availability.
- Oriented customers and offered products, kept them informed of new products arriving.
- Receive and distribute merchandise to points of sale and stocking locations.
- Distribute the warehouse personnel in each of the points of sale.
Make monthly inventories and then rotate merchandise so as not to affect its condition. - Adaptability and flexibility to each of the changes indicated by the immediate boss.
- Customer service attending in the sales area when requested.
Warehouse Assistant
Comercializadora camdun
09.2022 - 11.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Loaded and unloaded delivery trucks promptly for further distribution.
Logistics Assistant
Mundo industrial
12.2022 - 07.2023
- Oversaw daily inventory counts to maintain data accuracy.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted regular and accurate inventories, which reduced inventory discrepancies
- Efficiently received, stocked and entered goods into the system, improving the flow of incoming products
- Responsible for delivering orders to warehouses through customer service, which improved delivery accuracy and increased internal customer satisfaction
- Counted and digitized dispatch orders, also implemented a new order format, which reduced order processing time
Warehouse Manager
Pastelería Don Pedro
08.2023 - 11.2023
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Responsible for the preparation and shipment of orders, achieving a reduction in delivery times.
- Implemented a FIFO system to ensure proper product rotation, minimizing losses due to expiration.
- I coordinated the timely delivery of goods to the different locations of the company, ensuring optimal customer service.
- Responsible for the purchase orders and the acquisition of supplies necessary for the production of products, achieving an optimization in the acquisition costs.
- Performed regular and accurate inventories, reducing inventory discrepancies.
Auxiliar administrativo de garantías y auxiliar de producción
Mundo Industrial
11.2023 - 06.2024
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- I implemented new processes that reduced the average time to resolve warranty claims from 30 days to 15 days.
- Developed a warranty tracking system in Excel, reducing administrative and time errors.
- Introduced clearer and more accessible warranty policies, resulting in increased customer satisfaction.
- Established strong relationships with suppliers, ensuring smooth communication for quick problem resolution.
- Automated and improved data entry processes against product sales dates for easier and more dynamic control.
- I developed customer service skills by attending to the requirements, problems and doubts of each customer.
Education
Primaria -
Institución educativa colegio Claudia María Prada Ayala
Bachillerato - undefined
Institución educativa colegio Presbítero Daniel Jordán
Otros Estudios -
Técnico En Sistemas SENA
Skills
Vendor Relationship Management
Workflow Coordination
Production Planning
Staff Management
Loading and unloading
Workforce Management
Documentation
Route Optimization
Inventory Management
Conflict Resolution
Delegating Work
Customer care
Names
Juan José, Castellanos Leal
Identification
1.010.088.296, Cúcuta
Personal Information
- Age: 23
- Date of Birth: 11/16/00
- Marital Status: Soltero
References
Carmen Sofía Leal, Contadora, 311 8734 605, Andrés Felipe Leal, Comercio internacional, 316 5261 331, Diana Becerra, 310 6873 204, Vladimir Corredor, 300 2180 691, Miguel Humberto Caballero, 3182099419
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Auxiliar administrativo de garantías y auxiliar de producción
Mundo Industrial
11.2023 - 06.2024
Warehouse Manager
Pastelería Don Pedro
08.2023 - 11.2023
Logistics Assistant
Mundo industrial
12.2022 - 07.2023
Warehouse Assistant
Comercializadora camdun
09.2022 - 11.2022
Warehouse Manager and Salesperson
Piñatería PARTY
12.2021 - 08.2022
Store-to-store Salesperson
Omar Moncada
01.2018 - 12.2021
Primaria -
Institución educativa colegio Claudia María Prada Ayala
Bachillerato - undefined
Institución educativa colegio Presbítero Daniel Jordán
Otros Estudios -
Técnico En Sistemas SENA
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