Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jason Kasulke

Littleton

Summary

Dynamic professional with a proven track record at Lakewood Country Club, excelling in team leadership and employee development. Expert in regulatory compliance and conflict resolution, I consistently enhanced customer service and team performance through effective coaching and performance evaluations. Committed to fostering a positive environment while maintaining operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Men's Locker Room Manager

Lakewood Country Club
Lakewood
02.2017 - Current
  • Led a team of 5 employees, ensuring high productivity and excellent customer service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Food & Beverage Supervisor

Cherry Hills Country Club
Cherry Hills Village
04.2016 - 12.2016
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Investigated customer complaints promptly and took corrective action as needed.
  • Provided ongoing coaching and mentoring for employees in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Managed scheduling of staff in accordance with budget constraints and labor laws.

Skills

  • Team leadership
  • Employee training and development
  • Regulatory compliance
  • Performance evaluation
  • Conflict resolution
  • Customer service

Certification

  • TIPS Certified

Timeline

Men's Locker Room Manager

Lakewood Country Club
02.2017 - Current

Food & Beverage Supervisor

Cherry Hills Country Club
04.2016 - 12.2016

Similar Profiles

CREATE PROFILE
Jason Kasulke