Alex Achtermann
Aurora
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Locker Room Manager
Country Club at Ravenna
04.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Facility Director
Gameday Baseball
06.2023 - Current
- Head facility director in charge of all business operations. Main job responsibilities include communicating with all current/future clients, organizing team clinics, creating facility partnerships with outside schools/organizations.
Strength and Conditioning Coach
Gameday Baseball
01.2021 - Current
- Served 3 years as the Head Performance coach at Gameday Baseball. We're a non profit baseball organization running over 200 athletes per year through our facility.
- My role with the company is to plan out and execute workout plans based on the age/experience/goals of my athletes.
- This includes continued communication and learning on what my athletes need to perform at the top of their game.
- A big part of my role is handling the social media side of my Performance work, in order to sell my product to other athletes in the area.
Baseball Player
Colorado Rockies Baseball Club
06.2019 - Current
- I was previously drafted in 2019 to the Colorado Rockies.
Delivery Driver
DHL
12.2015 - 07.2018
- My job title was to pick up packages from the DHL headquarters, and delivery them to clients and residents.
Ice Cream Server
Cold Stone Creamery
05.2014 - 05.2016
- Duties included serving ice cream, communicating with customers, and working at a fast pace.
Education
Bachelor's - General Studies
Pittsburg State University
Pittsburg, KS05.2019
Associate of Applied Science - Science
Western Nebraska Community College
Scottsbluff, NE05.2017
Skills
- Customer Service
- Word
- Powerpoint
- Sports coaching
- Personal training
- Communication skills (6 years)
- Facilities Management
- Management
- Budgeting
- Facilities Maintenance
- Project Management
- Strategic Planning
- Leadership
- Program Development
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Goal setting
- Relationship building
- Operations management
- Project management
- Performance management
- Customer relationship management (CRM)
- Conflict resolution
- Sales management
Accomplishments
-Drafted in 2019 by the Colorado Rockies
-2018 D2 Baseball All American
-2X Voted Collegiate Team Captain (By Peers)
Certification
Driver's License
Timeline
Locker Room Manager
Country Club at Ravenna
04.2025 - Current
Facility Director
Gameday Baseball
06.2023 - Current
Strength and Conditioning Coach
Gameday Baseball
01.2021 - Current
Baseball Player
Colorado Rockies Baseball Club
06.2019 - Current
Delivery Driver
DHL
12.2015 - 07.2018
Ice Cream Server
Cold Stone Creamery
05.2014 - 05.2016
Bachelor's - General Studies
Pittsburg State University
Associate of Applied Science - Science
Western Nebraska Community College
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