Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
References
Timeline
Generic

JAMES COX

Johnstown

Summary

Professional leader with comprehensive background in regional management. Strong focus on team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.

Overview

25
25
years of professional experience

Work History

Regional Manager, Mountain West

Sunbelt Rentals Climate Control
10.2023 - Current
  • Leading a strong Safety Culture
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Established and maintained operational standards for 11 locations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Sr. Regional Operations Manager Central/West

Sunbelt Rentals Climate Control
05.2023 - 09.2024
  • Lead a strong Safety Culture
  • Maximize operational efficiency
  • Create & Implement Divisional policies & procedures
  • Fleet management at a Regional level

Regional Operations Manager/Midwest

Sunbelt Rentals Climate Control
02.2022 - 04.2023
  • Lead a strong Safety Culture
  • Improve overall audit standards and expectations
  • Fleet management including rental assets and delivery vehicles
  • Assist in On Boarding of new team members in various roles
  • Identify and assist with any struggles the Team may have
  • Maintain reports, and assist Regional Manager where needed
  • Create ideas and initiatives to help overall operational goals

Profit Center Manager

Sunbelt Rentals Climate Control
04.2015 - 02.2022


  • Fleet management including rental assets and delivery vehicles
  • Established effective communication channels between departments, fostering collaboration and teamwork.
  • Analyzed financial reports to identify trends and potential areas for revenue growth or cost savings.
  • Ensured compliance with all company policies, industry regulations, legal requirements preventing risks or potential liabilities.
  • Increased profitability by implementing cost reduction strategies and improving operational efficiency.
  • Optimized inventory management processes, reducing stock discrepancies and increasing order fulfillment rates.
  • Streamlined internal processes by identifying areas for improvement and implementing necessary changes.

Outside Sales Representative

Sunbelt Rentals
03.2012 - 04.2015
  • Rental and sales of construction equipment
  • Commercial and private equipment knowledge
  • Maintain daily call reports, office visits and cold calls
  • Identify regional accounts to create and maintain core customer base
  • Educate customers on vast product availability
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.

Customer Service Representative

Sunbelt Rentals
11.2009 - 03.2012
  • Profit Center daily operations
  • Customer service via telephone and store
  • Timely completion of rental and sales contracts
  • Assisted outside sales representatives in delivering proficient customer service
  • Dispatched trucking for delivery and pick up of equipment to job sites

Heavy Equipment Operator/CDL Class A Driver

R.J. Corman Railroad Group
11.2008 - 11.2009
  • Heavy equipment operation
  • Navigate construction sites preparing roadways, building pads and pipelines
  • Haul heavy equipment interstate and intrastate
  • Railroad track clean-up and repair
  • Qualified in railroad safety and certified in E-rail safety

Heavy Equipment Operator/CDL Class A Driver

Gray Construction
01.2007 - 06.2008
  • Navigated construction sites preparing roadways, building pads and pipelines
  • Heavy equipment operation and hauling: Center Court; Project; Big Ass Fans; Project and Georgetown Water Park Project

Outside Sales Representative

Sunbelt Rentals
12.2005 - 12.2006
  • Rental and sales of construction equipment
  • Commercial and private equipment knowledge
  • Maintain daily call reports, office visits and cold calls
  • Identify regional accounts to create and maintain core customer base
  • Educate customers on vast product availability

Customer Service Representative

Sunbelt Rentals
07.2003 - 12.2005
  • Rental store daily operations
  • Customer service via telephone and store
  • Timely completion of rental and sales contracts
  • Assisted outside sales representatives in delivering proficient customer service
  • Dispatched trucking for delivery and pick up of equipment

Customer Service Representative

Whayne Supply/The Cat Rental Store
01.2001 - 04.2003
  • Customer service via telephone and store
  • Timely completion of rental and sales contracts
  • Assist outside sales representatives in delivering proficient customer service
  • Customer contact call log
  • Dispatched trucking for the delivery and pick up of equipment

CDL Class A Driver

Nations Rent
01.2000 - 01.2001
  • Timely, safe, efficient delivery and pick up of construction equipment
  • Tractor-trailer operations (including low-boy trailer, land-all trails and rollback)
  • Maintain daily driver log and assist sales representatives in additional equipment
  • Educate customers in the proper equipment operation

Education

Bachelor of Science - Business Agriculture

Eastern Kentucky University
01.1999

General Diploma -

Saint Xavier High School
01.1995

Skills

  • Operations
  • Staff Training and Development
  • Strategic Planning
  • Staff Management
  • Territory Management
  • Operational management
  • Goals and performance
  • Performance Management
  • Personnel Management
  • Leadership Development
  • Policies and Procedures
  • Decision-Making
  • Negotiation
  • Goal Setting and Performance Metrics

Accomplishments

  • Supervised team of 60+ members with "0" recordable safety incidents or DOT violations.
  • Managed 16 Disaster Trailers, along with contract admin for each. First time in history of the program the division wrote "0" credits on any contracts
  • Worked numerous disaster relief programs across multiple states
  • Grew Branch revenue from $900k-5M in just over 5yrs
  • Grew Region 25.6% YOY top line revenue
  • Consistently passed company audits for numerous branches

Hobbies and Interests

  • Family Time
  • Camping
  • Volunteering at daughter’s school
  • Competing Quarter Horses

References

Upon Request

Timeline

Regional Manager, Mountain West

Sunbelt Rentals Climate Control
10.2023 - Current

Sr. Regional Operations Manager Central/West

Sunbelt Rentals Climate Control
05.2023 - 09.2024

Regional Operations Manager/Midwest

Sunbelt Rentals Climate Control
02.2022 - 04.2023

Profit Center Manager

Sunbelt Rentals Climate Control
04.2015 - 02.2022

Outside Sales Representative

Sunbelt Rentals
03.2012 - 04.2015

Customer Service Representative

Sunbelt Rentals
11.2009 - 03.2012

Heavy Equipment Operator/CDL Class A Driver

R.J. Corman Railroad Group
11.2008 - 11.2009

Heavy Equipment Operator/CDL Class A Driver

Gray Construction
01.2007 - 06.2008

Outside Sales Representative

Sunbelt Rentals
12.2005 - 12.2006

Customer Service Representative

Sunbelt Rentals
07.2003 - 12.2005

Customer Service Representative

Whayne Supply/The Cat Rental Store
01.2001 - 04.2003

CDL Class A Driver

Nations Rent
01.2000 - 01.2001

General Diploma -

Saint Xavier High School

Bachelor of Science - Business Agriculture

Eastern Kentucky University

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JAMES COX