Estela Armstrong
Poncha Springs
Summary
Dedicated housekeeper with experience at Heart of the Rockies Medical, excelling in infection control and patient care support. Proven ability in teamwork and customer service, ensuring a clean and welcoming environment. Skilled in bathroom cleaning and adept at responding to urgent requests, contributing to overall guest satisfaction and safety.
Overview
15
15
years of professional experience
Work History
Housekeeper
Heart of the Rockies Medical
01.2023 - Current
- Perform daily cleaning and disinfection of patient rooms, restrooms, nursing stations, and common areas following hospital infection-control and safety standards.
- Safely handle cleaning chemicals, carts, and equipment while complying with hospital policies and OSHA guidelines.
- Respond to urgent cleaning requests, spills, and isolation-room needs to support patient care and clinical staff.
- Collect and dispose of regular and biohazard waste according to hospital procedures.
- Communicate with nurses and other staff to minimize disruptions and maintain a calm, respectful environment for patients and families.
Housekeeper
White Rock Beach Resort
08.2010 - 12.2021
- Cleaned guest rooms, suites, and public areas, including sweeping, mopping, vacuuming, dusting, and sanitizing bathrooms and high-touch surfaces.
- Replenished linens, towels, and guest amenities to meet hotel standards and support guest satisfaction.
- Reported maintenance issues, damaged items, and lost and found property to supervisors promptly.
- Supported laundry operations and room turnover during busy periods and special events.
- Worked effectively in a team environment to complete assigned rooms and public areas within required timeframes.
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Timeline
Housekeeper
Heart of the Rockies Medical
01.2023 - Current
Housekeeper
White Rock Beach Resort
08.2010 - 12.2021