Eduardo Correa
LAWYER
Cali,Valle del Cauca
Summary
My name is Eduardo Correa, and I am currently based in Colombia. I am a lawyer graduated from University of San Buenaventura Cali, with over 5 years of experience supporting attorneys, clients and enterprises in both private and public legal settings. I am currently looking to work remotely as a Legal Assistant or any legal related role. Throughout my career, I have progressed from customer service roles into more advanced legal positions, including working as a Judge Assistant, Legal Clerk, and legal support professional for law firms and attorneys in both Colombia and the United States. This experience has strengthened my ability to manage deadlines, handle confidential information, and communicate professionally with clients. My long-term goal is to continue growing in the legal field while providing high-level support to attorneys and expanding my experience in U.S. legal procedures. I would be a strong fit for your client because I bring a combination of legal knowledge, strong English communication skills, remote work experience, and proven ability to manage cases efficiently while maintaining professionalism and accuracy.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work History
Legal Assistant
Gloria Ramos Law Services
Cali, Valle del Cauca
09.2024 - 12.2025
- Drafted Legal Documents and Correspondence Prepared demand letters, employment contracts, termination notices, and legal memos under attorney supervision.
- Managed Case Files and Documentation Organized, maintained, and updated physical and digital files for active and closed cases, ensuring confidentiality and compliance.
- Scheduled Client Meetings and Hearings Coordinated appointments, mediations, depositions, and court appearances for attorneys and clients.
- Conducted Legal Research Researched employment and labor laws, court rulings, and legal precedents relevant to ongoing cases.
- Assisted with Discovery Process Helped gather and review evidence, such as employee records, contracts, disciplinary actions, and internal communications.
- Filed Legal Documents with Courts and Agencies Submitted pleadings, complaints, motions, and other legal documents to labor boards and courts both electronically and in person.
- Communicated with Clients and Third Parties Served as a liaison between attorneys, clients, opposing counsel, and government agencies regarding case updates and information requests.
- Tracked Case Deadlines and Court Dates Used calendaring tools to monitor deadlines for filings, hearings, and responses to ensure timely actions.
- Assisted in Settlement Preparations Helped draft settlement agreements, organized settlement documents, and ensured all parties received the necessary paperwork.
- Prepared Trial and Hearing Materials Compiled exhibits, witness lists, legal briefs, and organized binders or electronic files for use in court or mediation.
Legal Clerk
Allmand Law Firm, PLLC
Dallas, Texas
03.2024 - 07.2024
- Facilitated attorney-client meetings by preparing agendas and gathering relevant documentation ahead of time.
- Assisted in the preparation of trial exhibits, ensuring accurate and organized presentation of evidence.
- Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor.
- Improved case management efficiency by maintaining an up-to-date database of client information.
- Ensured accuracy of billing statements by reviewing invoice drafts before submission to clients for payment approval.
- Managed complex calendar schedules for multiple attorneys, minimizing scheduling conflicts and maximizing productivity.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Facilitated collaboration among legal team members by maintaining up-to-date contact information and distributing meeting minutes promptly.
- Safeguarded client confidentiality by adhering to strict privacy policies during document handling, communications, and data storage procedures.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate case updates.
- Ensured compliance with court deadlines through diligent monitoring of case calendars and proactive follow-ups on pending tasks.
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Assisted attorneys with case organization and administrative tasks.
- Used internal templates to prepare subpoenas and client correspondence.
- Completed data entry of legal documents into electronic filing systems.
Legal Assistant
Carlos H. Andrade Lawyers
Cali, Valle del Cauca
03.2023 - 12.2023
- Reviewing and monitoring court cases statuses
- Creating responses for client inquiries
- Structuring lawsuits
- Answering emails and phone calls by clients
- Making specific documents on lawyer’s request and delivering to clients
- Compile jurisprudence and doctrine on issues of interest to the firm
- Assisting Lawyer on Court Hearings
- Labeling documents and organizing them on client’s folders
Customer Service Representative
TURO - TaskUs
Colombia
12.2022 - 03.2023
- Assisted Users with Booking and Account Issues. Helped guests and hosts with booking vehicles, updating profiles, troubleshooting login issues, and resolving payment problems.
- Handled Claims and Incident Reports Guided users through reporting accidents, vehicle damage, or insurance claims.
- Mediated Between Hosts and Guests Acted as a liaison to resolve disputes, clarify policies, and ensure smooth communication between renters and vehicle owners.
- Provided Policy and Platform Support Educated users on Turo's guidelines, insurance coverage options, cancellation policies, and vehicle eligibility rules.
- Processed Refunds and Adjustments Reviewed and processed requests for refunds, trip modifications, and reimbursements in compliance with company policies.
- Documented User Interactions Logged detailed case notes in the CRM system to track conversations, actions taken, and pending follow-ups.
- Met Customer Satisfaction and Performance Goals Maintained high-quality service by meeting KPIs such as customer satisfaction score (CSAT), response time, and resolution rate.
Judge Assistant
6th Criminal Court of the Cali Circuit
Cali, Valle del Cauca
10.2022 - 12.2022
- Assisting Judge on Court Hearings
- Filling court hearing forms
- Contacting prosecutors and defendants
- Scheduling and recording court hearings
- Uploading forms to the judicial system
- Processing requests submitted to the Judge
- Creating drafts for sentencing
- Archiving Processes
Legal Assistant
Salamanca Oleaginosas S.A.S.
Cali, Valle del Cauca
08.2020 - 08.2022
- Organized and maintained legal files, contracts, and corporate records to ensure accurate, up-to-date documentation.
- Drafted, reviewed, and proofread internal legal documents and correspondence, such as contracts or letters for attorney review.
- Conducted legal research on laws, regulations, and case precedents to support attorneys in decision-making.
- Assisted in preparation of legal reports, briefs, and compliance materials for company legal matters.
- Scheduled and coordinated meetings, internal appointments, and legal deadlines for the legal team.
- Communicated with clients, internal departments, and external stakeholders by phone and email on legal topics and document requirements.
- Organized and filed documentation related to corporate compliance and regulatory matters to support legal compliance.
- Prepared case materials, summaries, and evidence packets to assist lawyers in legal tasks or internal reviews.
- Monitored legal deadlines and assisted with calendar management to ensure timely filings and action items.
- Provided general administrative support including managing legal correspondence, answering calls, and tracking document versions.
Legal Assistant
JAIME ECHEVERRY Lawyers Group
Cali, Valle del Cauca
07.2019 - 11.2019
- Resettlement of pensions
- Carrying out guardianships
- Legal concepts for clients
- Employment Lawsuits
- Rights of Petition
Customer Service Representative
Chime- Teleperformance
Colombia
11.2018 - 06.2019
- Handled Inbound Calls and Chats Assisted Chime customers with inquiries regarding account balances, transactions, card usage, and general banking questions.
- Resolved Account and Card Issues Helped customers troubleshoot problems such as locked accounts, declined transactions, or lost/stolen debit cards.
- Processed Disputes and Claims Guided customers through the process of filing disputes for unauthorized or incorrect transactions and provided updates on claim statuses.
- Verified Customer Identity Followed strict verification protocols to ensure account security and prevent fraud during every customer interaction.
- Educated Customers on Chime Services Explained features of Chime products like early direct deposit, overdraft protection (SpotMe), mobile banking tools, and savings options.
- Documented Customer Interactions Accurately recorded call details, outcomes, and any follow-up actions needed in Chime's CRM system.
- Met Performance Metrics Consistently met or exceeded key performance.
Education
Bachelor of Laws (LL.B.) - Lawyer -
Universidad San Buenaventura School of Law
07.2016 - 03.2026
Law Diploma - Government Contracting with fiscal and disciplinary control
Universidad San Buenaventura School of Law
Cali, Valle Del Cauca, Colombia 08.2025 - 11.2025
Law Diploma - Criminal Mediator
Universidad San Buenaventura School of Law
11.2024
French Language and Literature - A3
Alliance Française
05.2013
High School Diploma -
Colegio Líderes
07.2012 - 05.2013
Preschool, Primary, Secondary and High School - undefined
Colegio H. Jorge Isaacs
01.2012
Skills
- Administrative and Organizational Expertise
- Efficiency in administrative tasks
- Communication and Interpersonal Abilities
- Technology Proficiency
- Critical Thinking and Problem-Solving
- Teamworking skills
- Multi-tasking
- Strong Communication Skills
- Product & Compliance Knowledge
- Goal-Oriented & Self-Motivated
- Active Listening
- Empathy and Patience
- Time management efficiency
- Attention to detail
- Positive Attitude
- Adaptability
- Cultural Sensitivity
- Conflict Resolution
Languages
Spanish
English
French
Timeline
Law Diploma - Government Contracting with fiscal and disciplinary control
Universidad San Buenaventura School of Law
08.2025 - 11.2025
Legal Assistant
Gloria Ramos Law Services
09.2024 - 12.2025
Legal Clerk
Allmand Law Firm, PLLC
03.2024 - 07.2024
Legal Assistant
Carlos H. Andrade Lawyers
03.2023 - 12.2023
Customer Service Representative
TURO - TaskUs
12.2022 - 03.2023
Judge Assistant
6th Criminal Court of the Cali Circuit
10.2022 - 12.2022
Legal Assistant
Salamanca Oleaginosas S.A.S.
08.2020 - 08.2022
Legal Assistant
JAIME ECHEVERRY Lawyers Group
07.2019 - 11.2019
Customer Service Representative
Chime- Teleperformance
11.2018 - 06.2019
Bachelor of Laws (LL.B.) - Lawyer -
Universidad San Buenaventura School of Law
07.2016 - 03.2026
High School Diploma -
Colegio Líderes
07.2012 - 05.2013
Law Diploma - Criminal Mediator
Universidad San Buenaventura School of Law
French Language and Literature - A3
Alliance Française
Preschool, Primary, Secondary and High School - undefined
Colegio H. Jorge Isaacs