Duskie Kakavas
Elbert
Summary
Organized and detail-oriented professional with extensive experience in scheduling, client coordination, and administrative support. Skilled at managing high-volume calendars, handling sensitive information, and providing excellent customer service in fast-paced environments. Adept at using scheduling systems, CRM/EMR tools, and Microsoft Office to ensure accuracy and efficiency. Seeking to apply strong coordination, communication, and multitasking skills in a Medical Scheduler role.
Overview
10
10
years of professional experience
Work History
Community Sales Manager
Lokal Homes
02.2025 - Current
- Schedule and coordinate appointments between clients and internal teams, ensuring timely communication.
- Maintain accurate records in CRM systems and update schedules for changes or cancellations.
- Handle high-volume phone and email communication with professionalism and accuracy.
Community Sales Manager
Lokal Homes
09.2023 - 08.2024
- Managed daily scheduling of meetings, tours, and contract signings.
- Tracked client data and follow-ups using Lasso and Outlook.
- Prepared reports and supported clients by addressing questions and concerns.
Community Manager
Apartment Management Consultants
02.2023 - 09.2023
- Coordinated scheduling of inspections, maintenance requests, and leasing appointments.
- Maintained records and reports to ensure compliance with policies.
- Provided customer support and resolved resident inquiries promptly.
Strategic Account Executive / Community Account Manager
Comcast
01.2016 - 12.2022
- Scheduled and coordinated high-volume appointments and service installations.
- Managed sensitive client records ensuring accuracy and compliance.
- Served as liaison between clients and teams, recognized for top performance.
Education
Bachelor’s Coursework - Business
University of Phoenix
Roseville, CA09.2015
Skills
- Appointment Scheduling & Calendar Management
- Patient/Client Service & Communication
- HIPAA & Confidentiality Awareness
- Insurance & Documentation Support
- EMR/EHR & CRM Systems (Salesforce, Lasso, Yardi, CSG, Outlook)
- High-Volume Call Handling
- Data Entry & Records Management
- Team Collaboration & Problem Solving
Timeline
Community Sales Manager
Lokal Homes
02.2025 - Current
Community Sales Manager
Lokal Homes
09.2023 - 08.2024
Community Manager
Apartment Management Consultants
02.2023 - 09.2023
Strategic Account Executive / Community Account Manager
Comcast
01.2016 - 12.2022
Bachelor’s Coursework - Business
University of Phoenix
Technical Skills
- Salesforce
- Lasso
- CSG
- Yardi
- Microsoft Office Suite
- Outlook
- WordPress
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