Diana Mariscal
Aurora
Summary
Dedicated Customer Service Professional experienced in delivering positive and memorable experiences. Demonstrated strong work ethic and adaptability while effectively managing multiple tasks and challenges. Excelled in independent roles by quickly mastering new skills and fostering exceptional interpersonal relationships.
Overview
8
8
years of professional experience
Work History
Humane Colorado Shelter
Animals Care
Denver
06.2024 - 12.2026
- Clean and sanitize kennels to maintain a safe and healthy environment.
- Feed animals according to scheduled routines and dietary needs.
- Ensure all animals have constant access to fresh food and water.
- Monitor animals for basic health and well-being.
Vida Veterinary Care
Veterinary assistant
Centennial
05.2022 - 03.2024
- Maintained cleanliness of cages to ensure safe and healthy environment for patients.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Responded to client inquiries about appointment schedules and services to enhance client satisfaction.
Horizon veterinary clinic
veterinary assistant
Brighton
10.2020 - 02.2021
- Obtained information and history from clients to maintain medical charts.
- Cared for animals in post-operative recovery monitoring vital signs and progress.
- Delivered attentive, courteous service to promote overall patron satisfaction.
Master Klean
Office Cleaning
Denver
05.2019 - 04.2020
- Managed and stored chemical cleaners according to safety requirements and standard operating procedures to ensure a safe working environment.
- Maintained building interiors through regular deep cleaning of high-traffic areas to enhance overall cleanliness and appearance.
- Prepared conference rooms through thorough cleaning, trash removal, and proper chair arrangement to create welcoming spaces for meetings.
Education
High School Diploma -
Aurora Central High School
Aurora, CO05-2017
Skills
- Customer Service
- Ability to handle difficult customer calm
- Problem-solving and conflict resolution
- Teamwork and collaboration
- Active Listening
- Dependability and strong work ethic
- Friendly and professional attitude
Languages
Spanish
Professional
English
Professional
Timeline
Humane Colorado Shelter
Animals Care
06.2024 - 12.2026
Vida Veterinary Care
Veterinary assistant
05.2022 - 03.2024
Horizon veterinary clinic
veterinary assistant
10.2020 - 02.2021
Master Klean
Office Cleaning
05.2019 - 04.2020
High School Diploma -
Aurora Central High School