Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Idiomas
Personalizado
Diplomas
Cronología
Intern
David Santiago Nivia Forero

David Santiago Nivia Forero

Resumen profesional

Modern Languages student, with facility to establish interpersonal relationships and skill to improve a team work. Ordinance to take risks and responsibilities, Actually, acquiring knowledge in operative systems with windows. Professional Barber, specialist in haircuts for men, with 2 years of experience, applying techniques for caring of hair and beard, with an elegance result; In optimal conditions of quality, security and hygiene. It is important to me the customer service, because you should make feel good the clients, customer. I have been worked taking calls and advising users in an empathic and professional manner in each interaction, attending technical issues of software in order to revolve efficiently since 2017.

Datos destacados

7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Experiencia

Agente de customer service

Concentrix
Bogota
05.2024 - Actual
  • Atención personal al cliente para resolver sus dudas.
  • Recepción de quejas, comentarios y sugerencias de los clientes para compartirlos con jefes y mejorar el servicio.

Travel advisor

IGT Solutions
Bogotá, D.C.
12.2022 - 01.2024
  • Customer service, make new bookings, change existing reservations for United Airlines, acquiring professional skills in every interaction.

Bilingual agent

TTesla SAS
Bogotá, D.C.
12.2020 - 04.2021
  • Provide technical software support for McDonalds software system.

Bilingual agent

Teleperformance
Bogotá, D.C.
11.2018 - 07.2019
  • Customer service advisor for Uber USA, attending drivers, in order to resolve technical issues.

Barber

Barbados D.C
Bogotá, D.C.
07.2017 - 12.2017
  • Specialist in haircuts for men, applying techniques for caring of hair and beard.

Formación

Modern languages - administration, English, French and German

ECCI University
06.2017 - 11.2024

Barber specializing in care and beauty - hair cutting techniques for men and women, hairstyles and hair care

Lerma's Academy and Marcel France-Barber's Academies
07.2016 - 12.2016

Barber - specialist in haircuts for men, applying techniques for caring of hair and beard

Barbados D.C
07.2017 - 12.2017

Enfatiza tus habilidades clave

  • Work team
  • Customer service
  • Adaptation
  • Empathy
  • Self-Control
  • Patient

Idiomas

English
French
Portuguese

Personalizado

  • Practice sports
  • Videogames
  • Calisthenics athlete

Diplomas

  • Profesional en Lenguas Modernas obtenido en 2024.
  • Resolución de conflictos obtenido en 2010

Cronología

Agente de customer service

Concentrix
05.2024 - Actual

Travel advisor

IGT Solutions
12.2022 - 01.2024

Bilingual agent

TTesla SAS
12.2020 - 04.2021

Bilingual agent

Teleperformance
11.2018 - 07.2019

Barber

Barbados D.C
07.2017 - 12.2017

Barber - specialist in haircuts for men, applying techniques for caring of hair and beard

Barbados D.C
07.2017 - 12.2017

Modern languages - administration, English, French and German

ECCI University
06.2017 - 11.2024

Barber specializing in care and beauty - hair cutting techniques for men and women, hairstyles and hair care

Lerma's Academy and Marcel France-Barber's Academies
07.2016 - 12.2016

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David Santiago Nivia Forero