Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
David Castellanos

David Castellanos

Professional In Finance And Foreign Trade
Cl 70D Bis 104C 07, Bogotá,DC

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Versatile Buyer driven to lower costs and increase quality of goods with proactive approach to supplier management. Familiar with financial industry practices and business operations. Finely tuned to customer buying desires, rising trends and changes in supply chain.

Overview

3
3
Languages
17
17
years of post-secondary education
11
11
years of professional experience

Work History

Manager

DEPÓSITO GRAN COLOMBIA
Bogotá, D.C.
10.2018 - 07.2021
  • Distribute hardware and construction materials, managing the following processes:
  • Control the inventory and check the proper storage of products.
  • Verify, evaluate, plan and make the timely purchase of the different construction materials.
  • Carry out the search, selection and negotiation with suppliers, in order to ensure purchases with the best prices.
  • Manage the logistics of dispatches and deliveries.
  • Control the cash flow to guarantee the correct payment of invoices.
  • Achieved financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
  • Conducted monthly inventories of construction materials and accesories on work floor

ANALYST III oF SUPPLIERS aND CUSTOMERS

REDEBAN MULTICOLOR S.A.
Bogotá, D.C.
02.2013 - 12.2017
  • Guarantee the integrity of information residing in databases of suppliers and customers, handling more than 250.000 records.
  • Structure, manage and control a USD1.000.000/year budget, supporting the Administrative Manager in making purchasing decisions and budget execution.
  • Provide support in management of SAP being functional leader of MM module for the company.
  • Manage information about suppliers and customers of different areas of the company bringing the possibility of having commercial links with the organization.
  • Upload to SAP information of new suppliers, creditors, proponents and customers in a timely manner, enabling negotiation processes, generation of purchase orders, and billing and accounting management.
  • Verify information received against Risk Lists, according to SARLAFT procedures and policies.
  • Follow procedures defined for the registration of suppliers and their performance, by validating information received.
  • Propose supplier development strategies through market analysis and benchmarking to improve Redeban's business relationships with this target group.

Call Center Customer Service Specialist

REDEBAN MULTICOLOR S.A.
Bogotá, D.C.
07.2010 - 01.2013
  • Attend and manage more than 80 telephone requests each day, received from affiliated businesses, entities, internal and external clients, of processes related to cards, franchise issues, Network, technical and operational support, within standards of quality, efficiency and opportunity established by the company .
  • Some technological achievements developed in the area include systematization of multiple processes, such as improvement in the automation of AS400 system, optimization of daily download of vouchers, and adequate configuration of the AVAYA tool for entry continuous calls.
  • Regarding additional assignments of the area, I led the performance of tasks such as paper scheduling via POS, generation of IVR statistics, control of rejections of authorizations, call management for card activation, attention and response to requests that enter through "contact us", creation of mental map control program, international call handling and optimization of tables in Excel for proper handling of statistics.

EXPORTS' ASSISTANT

TRANSPORT RICH LOGISTIC LTDA
Bogotá, D.C.
09.2006 - 01.2007
  • Request, classify and order identification documents of suppliers and customers, as a tool to control and prevent money laundering in logistics chain.
  • Fill out and enter export declarations through SYGA program, which allows DIAN customs operations to be systematized.

CASHIER

WET 'N WILD ORLANDO
Orlando, Florida
05.2006 - 08.2006
  • Serve customers in a friendly way, taking order orders in English or Spanish, working as a team to deliver the right product in the shortest time possible. This position allowed me to develop communication skills in English.
  • Other functions of the position were managing large amounts of money on a daily basis and being accountable for it, keeping the workplace clean and orderly.
  • The greatest achievement obtained was having reflected a very good image of Colombia abroad, not only with my co-workers but with the clients of the park.-

Education

PROFESSIONAL iN FINANCE AND FOREIGN TRADE - Finance

SERGIO ARBOLEDA UNIVERSITY
BOGOTÁ
06.2002 - 04.2015

YOUNG EXECUTIVES TRAINING PROGRAM - ADVANCED FINAN - Finance

PRIME BUSINESS SCHOOL
BOGOTÁ
06.2012 - 12.2012

High School Diploma -

CAMPESTRE CATHOLIC LICEO
BOGOTÁ
01.1998 - 12.2001

Skills

EXCEL

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Timeline

Manager

DEPÓSITO GRAN COLOMBIA
10.2018 - 07.2021

ANALYST III oF SUPPLIERS aND CUSTOMERS

REDEBAN MULTICOLOR S.A.
02.2013 - 12.2017

YOUNG EXECUTIVES TRAINING PROGRAM - ADVANCED FINAN - Finance

PRIME BUSINESS SCHOOL
06.2012 - 12.2012

Call Center Customer Service Specialist

REDEBAN MULTICOLOR S.A.
07.2010 - 01.2013

EXPORTS' ASSISTANT

TRANSPORT RICH LOGISTIC LTDA
09.2006 - 01.2007

CASHIER

WET 'N WILD ORLANDO
05.2006 - 08.2006

PROFESSIONAL iN FINANCE AND FOREIGN TRADE - Finance

SERGIO ARBOLEDA UNIVERSITY
06.2002 - 04.2015

High School Diploma -

CAMPESTRE CATHOLIC LICEO
01.1998 - 12.2001
David CastellanosProfessional In Finance And Foreign Trade