Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Cristina Vergel Torrado

Bogotá,DC

Summary

Dynamic professional with extensive experience at Top Global Financial Group, excelling in organizational development and team leadership. Proven track record in enhancing operational efficiency and fostering employee engagement. Skilled in coaching and mentoring, with a strong focus on innovative solutions that drive success and improve performance outcomes.

Results-driven management professional prepared to bring expertise in strategic planning and team leadership to new role. Adept at fostering collaborative environments and driving initiatives to achieve organizational goals. Reliable and adaptable, known for effective communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Management Team Member

Guzmán Y Gomez Mexican Food
12.2022 - 06.2025
  • Managed cross-functional projects, ensuring timely completion and alignment with company goals.
  • Developed and implemented strategic plans, streamlining operations and increasing overall team efficiency.
  • Collaborated with other department leaders to develop integrated strategies for organizational success.
  • Coordinated with external vendors on contract negotiations, securing favorable terms that benefited company objectives.

Human Resources Director

Top Global Financial Group
12.2019 - 10.2022
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.

Clinical Psychologist

IPS SanaMedic
01.2019 - 12.2019
  • Provided psychotherapy incorporating cognitive-behavioral, client-centered and play-therapy to treat wide range of psychological problems in patients.
  • Formulated comprehensive diagnosis and treatment plans to facilitate and optimize follow-up by social workers by conducting thorough clinical interviews.
  • Maintained accurate records of client progress, adhering to strict confidentiality policies while ensuring continuity of care across providers.
  • Improved patient outcomes by utilizing evidence-based treatment approaches and individualized care plans.

Institutional Psychologist

Don Bosco School
02.2019 - 11.2019
  • Trained future psychologists on best practices, counseling techniques, assessment and consultation.
  • Facilitated psychoeducational workshops for patients and families, increasing understanding of mental health issues and available resources.
  • Implemented cognitive-behavioral techniques tailored towards each client''s specific symptomatology while monitoring progress throughout treatment duration.
  • Established a strong professional network with local healthcare providers, enhancing referral partnerships and improving accessibility to mental health services for patients in need.

Trainee Psychologist Self-evaluation Co-ordination

Facultad De Psicología Universidad Cooperativa De Colombia
02.2018 - 05.2018
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Supported departmental tasks to increase understanding of industry processes.

Trainee Psychologist Interdisciplinary Group

Comisaría De Familia De Bucaramanga (La Joya)
08.2017 - 11.2017
  • Interviewed, observed, and surveyed patients to gain necessary information for psychological diagnosis.
  • Managed caseload of individual clients, couples, and family therapy sessions.
  • Developed customized treatment plans for clients, addressing their unique psychological needs and goals.
  • Contributed to team development by providing clinical supervision to junior psychologists or interns seeking licensure.

Education

Audit in Health Quality

Fundación Universitaria Areandina
Bogotá, Colombia
04-2025

Psychology

Universidad Cooperativa De Colombia
Bucaramanga, Colombia
12-2018

Skills

  • Coaching and mentoring
  • Customer focus
  • Innovation and creativity
  • Organizational development
  • Customer service
  • Time management
  • Clear communication
  • Team leadership

Languages

English
Upper intermediate (B2)

Timeline

Management Team Member

Guzmán Y Gomez Mexican Food
12.2022 - 06.2025

Human Resources Director

Top Global Financial Group
12.2019 - 10.2022

Institutional Psychologist

Don Bosco School
02.2019 - 11.2019

Clinical Psychologist

IPS SanaMedic
01.2019 - 12.2019

Trainee Psychologist Self-evaluation Co-ordination

Facultad De Psicología Universidad Cooperativa De Colombia
02.2018 - 05.2018

Trainee Psychologist Interdisciplinary Group

Comisaría De Familia De Bucaramanga (La Joya)
08.2017 - 11.2017

Audit in Health Quality

Fundación Universitaria Areandina

Psychology

Universidad Cooperativa De Colombia
Laura Cristina Vergel Torrado