Arley Santiago Rengifo García

Customer Service Representative

Bogotá

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

years of professional experience

Language

Work History

Licensing Specialist

Teleperfomance

10.2023 - Current

Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
Reduced processing time for license approvals, implementing standardized procedures and documentation requirements.
Improved compliance rates by conducting thorough audits and providing detailed feedback on areas for improvement.
Negotiated favorable terms for clients during license acquisition processes, securing optimal benefits while minimizing risks.

Education

High School Diploma -

José Antonio Galán

Santiago De Cali, Colombia

05.2001 -

Skills

Problem-solving

Teamwork and collaboration

Multitasking

Adaptability and flexibility

Researching skills

Active listening

Timeline