Alessia Bruttomesso
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
Work History
Property Manager
Self employed
05.2022 - Current
- Handling guests reservations through dedicated international platforms.
- Welcoming gusts upon arrival and support their needs throughout the stay.
- Check out procedures and guests feedback.
Sales and Administration Manager
Morinda Italia Srl
03.2005 - 06.2022
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Events Specialist
Radisson Edwardian Mayfair Hotel
11.2003 - 02.2005
- Interfaced with clients to understand event objectives.
- Managed event sales and on site support.
Events Reservation Executive
Le Meridien Hotels
04.2001 - 10.2003
- Maximized revenue by turning simple event inquiries into reservations.
- Negotiated group rates with hotels to meet budget and client requirements.
Assistant Events Manager
Hilton London Kensington
05.1999 - 03.2001
- Liaised with clients to determine exact event requirements.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
Conference and Banqueting Receptionist
Forte Posthouse Kensington
02.1997 - 04.1999
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
Reception Clerk
Gianus Spa
01.1992 - 03.1996
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
National And International Enography
Italian Federation of Sommelier
Milan02.2019
Liceo Scientifico Leonardo Da Vinci
Vicenza06.1991
Skills
- Client Base Retention
- Client Correspondence
- Interdepartmental Collaboration
- Special Events
- Budgeting and Expenditures
- Administration Management
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Additional Information
I am passionate about enotourism. I love travelling and visiting vineries all around the world. I also take great pleasure in combining dishes to the matching wines.
Timeline
Property Manager
Self employed
05.2022 - Current
Sales and Administration Manager
Morinda Italia Srl
03.2005 - 06.2022
Events Specialist
Radisson Edwardian Mayfair Hotel
11.2003 - 02.2005
Events Reservation Executive
Le Meridien Hotels
04.2001 - 10.2003
Assistant Events Manager
Hilton London Kensington
05.1999 - 03.2001
Conference and Banqueting Receptionist
Forte Posthouse Kensington
02.1997 - 04.1999
Reception Clerk
Gianus Spa
01.1992 - 03.1996
National And International Enography
Italian Federation of Sommelier
Liceo Scientifico Leonardo Da Vinci
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