Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Colorado Avalanche/Mammoth Promotional Team
Kroenke Sports & Entertainment
09.2022 - Current
Demonstrated leadership skills in a group setting
Acted as back-up stage manager, helped stage promos, explained rules to contestants, helped with TIFO execution in multiple settings
Bernie and Wooly handler following the mascot to multiple signing opportunities and other special events in-game and in the stands
Executed in game-promotions from start to finish on the ice and in the stands
Assisted in set-up and tear-down of game day activations
Appropriately represented the organization as a team ambassador and contributed to crowd energy without being prompted
Helped with inventory and keeping track of items important to game day execution
Assisted with creating a memorable experience for the fans including the Next Gen Ski Patrol members, sharing moments with their parents and including them in the fun
Greeted guests upon arrival by providing warm welcome
Maintained high level of professionalism and discretion when assisting guests
Managed check-in and check-out procedures while answering phones and keeping track of emails and faxes
Utilized variety of organizational and communication skills to schedule patients for initial and follow up appointments
Answered phone calls and scheduled patients using two separate systems
Worked with patients of all ages to complete physical therapy exercises
Assisted with cleaning, laundry and supplies inventory to help the clinic run more smoothly
In- Game Entertainment and Event Operations Crew
The Colorado Rockies
03.2022 - 10.2022
Executed in-game promotions, entertainment and events and interacted with fans as part of marketing and promotional activities
Was point of contact between Anthem groups and other groups for pre and post game events
Set groups of 2- 500 on the field to preform the national anthem and get safely on and off the warning track
Assisted with mascot interaction, kids camps and crowd control both on and off site
Acted as stage manager and was in contact with the control room as well as the hosts to execute a Military Homecoming
Provided announcements to passengers to explain baggage procedures.
Memory Maker
Kroneke Sports & Entertainment
09.2021 - 06.2022
Enhanced the fan experience though various celebrations for fans at Avalanche, Mammoth and Nuggets games
Used venue knowledge to assist with venue wayfinding and other inquiries around the arena
Interacted with fans and added to their experience at Ball Arena before, during and after games
Worked with a team and became a leader assisting with training
Digital Marketing Intern
The Gold Crown Foundation
06.2021 - 09.2021
Assisted marketing coordinator with scheduling content and strategies to improve account traffic
Maintained content calendar to prioritize relevant, engaging material output
Created engaging content for Twitter, Facebook and Instagram
Interacted with staff, players and family members at tournaments and camps
Monitored and evaluated website analytics to identify trends and opportunities for improvement
Play Ball Park- Attraction Manager
Major League Baseball
07.2021 - 07.2021
Managed a rotating group of 5-25 volunteers
Was the direct point of contact between the MLB Legends, their managers and families while they were signing autographs for fans in 45 minutes- 1 hour increments
Executed excellent customer service in a busy and fast moving environment in a variety of situations
Education
Bachelor of Journalism - Sports Media And Communication