Adrienne McDowell
Denver,CO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Colorado Avalanche/Mammoth Promotional Team
Kroenke Sports & Entertainment
09.2022 - Current
- Demonstrated leadership skills in a group setting
- Acted as back-up stage manager, helped stage promos, explained rules to contestants, helped with TIFO execution in multiple settings
- Bernie and Wooly handler following the mascot to multiple signing opportunities and other special events in-game and in the stands
- Executed in game-promotions from start to finish on the ice and in the stands
- Assisted in set-up and tear-down of game day activations
- Appropriately represented the organization as a team ambassador and contributed to crowd energy without being prompted
- Helped with inventory and keeping track of items important to game day execution
- Assisted with creating a memorable experience for the fans including the Next Gen Ski Patrol members, sharing moments with their parents and including them in the fun
Clinical Guest Coordinator/Physical Therapy Technician
CSO Wellness and Rehabilitation
11.2023 - 07.2025
- Greeted guests upon arrival by providing warm welcome
- Maintained high level of professionalism and discretion when assisting guests
- Managed check-in and check-out procedures while answering phones and keeping track of emails and faxes
- Utilized variety of organizational and communication skills to schedule patients for initial and follow up appointments
- Answered phone calls and scheduled patients using two separate systems
- Worked with patients of all ages to complete physical therapy exercises
- Assisted with cleaning, laundry and supplies inventory to help the clinic run more smoothly
In- Game Entertainment and Event Operations Crew
The Colorado Rockies
03.2022 - 10.2022
- Executed in-game promotions, entertainment and events and interacted with fans as part of marketing and promotional activities
- Was point of contact between Anthem groups and other groups for pre and post game events
- Set groups of 2- 500 on the field to preform the national anthem and get safely on and off the warning track
- Assisted with mascot interaction, kids camps and crowd control both on and off site
- Acted as stage manager and was in contact with the control room as well as the hosts to execute a Military Homecoming
- Provided announcements to passengers to explain baggage procedures.
Memory Maker
Kroneke Sports & Entertainment
09.2021 - 06.2022
- Enhanced the fan experience though various celebrations for fans at Avalanche, Mammoth and Nuggets games
- Used venue knowledge to assist with venue wayfinding and other inquiries around the arena
- Interacted with fans and added to their experience at Ball Arena before, during and after games
- Worked with a team and became a leader assisting with training
Digital Marketing Intern
The Gold Crown Foundation
06.2021 - 09.2021
- Assisted marketing coordinator with scheduling content and strategies to improve account traffic
- Maintained content calendar to prioritize relevant, engaging material output
- Created engaging content for Twitter, Facebook and Instagram
- Interacted with staff, players and family members at tournaments and camps
- Monitored and evaluated website analytics to identify trends and opportunities for improvement
Play Ball Park- Attraction Manager
Major League Baseball
07.2021 - 07.2021
- Managed a rotating group of 5-25 volunteers
- Was the direct point of contact between the MLB Legends, their managers and families while they were signing autographs for fans in 45 minutes- 1 hour increments
- Executed excellent customer service in a busy and fast moving environment in a variety of situations
Education
Bachelor of Journalism - Sports Media And Communication
University of Nebraska-Lincoln
Lincoln06-2021
Timeline
Clinical Guest Coordinator/Physical Therapy Technician
CSO Wellness and Rehabilitation
11.2023 - 07.2025
Colorado Avalanche/Mammoth Promotional Team
Kroenke Sports & Entertainment
09.2022 - Current
In- Game Entertainment and Event Operations Crew
The Colorado Rockies
03.2022 - 10.2022
Memory Maker
Kroneke Sports & Entertainment
09.2021 - 06.2022
Play Ball Park- Attraction Manager
Major League Baseball
07.2021 - 07.2021
Digital Marketing Intern
The Gold Crown Foundation
06.2021 - 09.2021
Bachelor of Journalism - Sports Media And Communication
University of Nebraska-Lincoln
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