Andelisia Kizer
Denver
Summary
Dynamic professional with over 5 years of extensive experience in customer service and sales. Proven ability to manage operations efficiently while delivering exceptional support to clients. Skilled in communication and adaptability, fostering strong relationships that drive customer loyalty and satisfaction. . Committed to enhancing the guest experience and contributing positively to team objectives.
Overview
4
4
years of professional experience
Work History
Mammoth Black Concierge Assistant
Mammoth Mountain (Alterra)
10.2024 - Current
- Assisted guests in booking reservations for tickets, rentals, and accommodations.
- Managed phone, email and texting services.
- Hosted for the private dining room.
- Responsible for day to day operations including opening and closing of office and lounge
- Handled high-volume of customer inquiries in a professional and timely manner
Outbound Sales Representative
Experigreen Lawn Care
01.2025 - 07.2025
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 20% increase in sales
- Resolved customer complaints in a timely and satisfactory manner, resulting in a increase in customer loyalty
- Handled high-volume of customer inquiries in a professional and timely manner, resulting in a increase in customer satisfaction ratings
- Used customer relationship management (CRM) systems to accurately track and manage customer data
Hair Dresser
Great Clips
06.2024 - 09.2024
- Completed Great Clips apprenticeship while in Cosmetology School
- Provided quick and accurate haircuts in a face pace salon
- Open and closed salon ensuring accurate cash reporting and cleanliness
- Sold products to guests to help them achieve their hair goals
Assistant Sales Manager
Verizon Wireless
09.2021 - 01.2023
- Trained and mentored sales representatives on effective sales techniques.
- Created cold calling scripts for my representatives
- Managed and lead a team of over 15 representatives to hit sales quotas and develop themselves
Education
Cosmetology -
Michiana Beauty College
Granger, IN08.2024
Skills
- Communication
- Adaptability
- Customer Service
- Communication Skills
- Ability to Work Under Pressure
Websites
Hobbies
Music, Travel, Hiking, Skiing, Dog Training, Crocheting
Timeline
Outbound Sales Representative
Experigreen Lawn Care
01.2025 - 07.2025
Mammoth Black Concierge Assistant
Mammoth Mountain (Alterra)
10.2024 - Current
Hair Dresser
Great Clips
06.2024 - 09.2024
Assistant Sales Manager
Verizon Wireless
09.2021 - 01.2023
Cosmetology -
Michiana Beauty College