Zoe Landrum
Woodland Park
Summary
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Trust me to fulfill the opening in your company as a dedicated relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Supervisor
Stop N Save
10.2023 - 02.2025
- Completed thorough opening functions to maintain operational standards for the store each day.
- Resolved customer and staff issues promptly.
- Trained, coached, and mentored new sales associates for maximum performance.
- Implemented efficient scheduling practices to optimize staff coverage.
Senior Counter Sales Associate
ABC Supply
07.2023 - 10.2023
- Used in-store system to locate inventory and place special orders for customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set up new accounts, established customer credit and set up payment methods.
Customer Service Associate
Vectra Bank Of Colorado
11.2021 - 07.2023
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy
- Met sales goals by promoting bank products and services in customer interactions
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts with exceptional customer service in person or on the phone.
Assistant Manager
Walgreens
09.2019 - 11.2021
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Resolved customer inquiries and complaints requiring management-level escalation
- Delegated work to staff, setting priorities and goals
- Trained and guided employees on how to correctly process payments, print photos and merchandise products.
Sales Associate (PASA)
Home Depot
05.2019 - 09.2019
- Moved previous job experience to a new store location.
Sales Associate (PASA)
Home Depot
10.2016 - 05.2019
- Answered incoming telephone calls to provide store, products, vendor and services information
- Answered product questions with up-to-date knowledge
- Produced sales documents, finalized deals, designed deck builds, and calculated material costs for roofing and drywall jobs
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Sales Associate
Kohls Department Store
08.2018 - 01.2019
- Operated cash register or POS system to receive payment by cash, check and credit card
- Preserved appearance of store by arranging and replenishing displays and merchandise racks
- Kept fitting rooms cleaned, organized and well-maintained
- Helped customers by answering questions and locating merchandise.
Education
Associate of Science - Nursing
Indian River State College
Ft. Pierce, FLHigh School Diploma -
Martin County High School
Stuart, FL06.2014
Skills
- Product Knowledge
- Inventory Management
- Cash Handling
- Staff Management
Timeline
Supervisor
Stop N Save
10.2023 - 02.2025
Senior Counter Sales Associate
ABC Supply
07.2023 - 10.2023
Customer Service Associate
Vectra Bank Of Colorado
11.2021 - 07.2023
Assistant Manager
Walgreens
09.2019 - 11.2021
Sales Associate (PASA)
Home Depot
05.2019 - 09.2019
Sales Associate
Kohls Department Store
08.2018 - 01.2019
Sales Associate (PASA)
Home Depot
10.2016 - 05.2019
High School Diploma -
Martin County High School
Associate of Science - Nursing
Indian River State College
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