Zoe Clawson
Firestone
Summary
Dynamic professional with a proven track record in compassionate client care and excellent customer service, honed at Pizza Hut and diverse roles in caregiving and education. Skilled in medication coordination and complaint resolution, I excel in fast-paced environments, achieving a 95% satisfaction rate through empathetic client relationships and effective team leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Family Members
03.2024 - Current
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Customer Service Representative
Pizza Hut
05.2021 - 01.2025
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Trained new personnel regarding company operations, policies and services.
Gymnastics Coach
Carbon Valley Gymnastics
01.2024 - 09.2024
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Collaborated with coaches, students, and administrators to run high-quality program.
Before and After School Care Assistant
Alpha's Best
05.2023 - 09.2023
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
No Degree - Biomedical Sciences
Colorado State University
Fort Collins, CONo Degree - Nursing
University of Northern Colorado
Greeley, CO05-2027
High School Diploma -
Frederick High School
Frederick, CO05-2023
Skills
- Documentation
- Medication coordination
- Compassionate client care
- Compassionate communication
- Complaint resolution
- Scheduling
- Student relations
- Safety awareness
- Team leadership
- Drawer balancing
- Attention to detail
- Credit card processing
- Safe food handling
- Brand representation
- Health code compliance
- Excellent customer service
Certification
CPR certification
CDC concussion certified
Timeline
Caregiver
Family Members
03.2024 - Current
Gymnastics Coach
Carbon Valley Gymnastics
01.2024 - 09.2024
Before and After School Care Assistant
Alpha's Best
05.2023 - 09.2023
Customer Service Representative
Pizza Hut
05.2021 - 01.2025
No Degree - Biomedical Sciences
Colorado State University
No Degree - Nursing
University of Northern Colorado
High School Diploma -
Frederick High School
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