Ziara Alejandra De La Ossa Medina

Skilled in providing bilingual customer service with a strong focus on resolving customer issues efficiently and effectively. Leverages excellent communication skills to enhance client interactions and lead satisfaction. Demonstrated track record of problem-solving in dynamic and fast-paced environments. A quick learner, able to swiftly adapt to new tools, processes, and work settings. Proficient in Microsoft Office, Zendesk, and fluent in two languages.