Zechariah Price
Divide
Summary
It Professional with nearly 6 years of experience working within the Missile Defense Agency. In possession of a Top Secret Security Clearance. A team player with strong communication skills; committed to the mission and providing the best possible product and support to the customer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Computer Operations Support Analyst
Boecore Inc.
05.2022 - Current
- Performs first contact customer support for operational systems
- Provides Level One troubleshooting for operational systems
- Coordinates with Tier 2 and Tier 3 personnel to maintain operational systems
- Uses basic Linux scripts to search logs to assist in troubleshooting
- Assists in the production of Operating Instructions (OI) material
- Produces documents to assist personnel in troubleshooting common issues
- Assists in training of personnel on new and existing systems
- Provides support for test event personnel
- Uses various monitoring software (VMware, SecureCRT) to monitor assets
- Utilizes SecureCRT for management of Linux based systems
- Performs Data collects on monitored assets
- Utilizes Active Directory for user account management
- Utilizes Tivoli ticketing system for incident reporting
- Utilizes SSH and RDP to administer remote systems
Computer System Operator
Boecore Inc.
05.2020 - 05.2022
- Provided Customer Service for Warfighters utilizing Ground Fire Control software through account management and troubleshooting system issues
- Performed Routine System Configurations
- Monitored Health and Status of Operational Assets
- Utilized Linux RHEL 7, SSH, Microsoft Office Suite
- Performed Data transfers between classified networks/systems, and utilized
Mission Generation Vehicular Equipment Mechanic
Alaska Air National Guard
08.2016 - 08.2022
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Reduced machinery downtime by promptly troubleshooting and resolving mechanical issues.
- Enhanced workplace safety with thorough inspections and adherence to regulations.
- Optimized equipment performance, conducting routine diagnostics and calibrations.
- Utilized and followed official Air Force issued Technical Orders
Computer System Operator
Chenega Federal Systems
07.2018 - 05.2020
- Job Responsibilites were identical to position at Schriever Space Force Base
Education
High School Diploma -
Delta/Greely High School
Delta Junction05.2016
Skills
- Experience with RedHat Enterprise Linux 7
- Familiarity with Active Directory
- Strong Written and Oral Communication Skills
- Experience with VMWare
- Understanding of Basic Network Systems
Certification
CompTia Security+ Certified
July 2018
Timeline
Computer Operations Support Analyst
Boecore Inc.
05.2022 - Current
Computer System Operator
Boecore Inc.
05.2020 - 05.2022
Computer System Operator
Chenega Federal Systems
07.2018 - 05.2020
Mission Generation Vehicular Equipment Mechanic
Alaska Air National Guard
08.2016 - 08.2022
High School Diploma -
Delta/Greely High School
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