Zayne Perkins
Colorado Springs
Summary
Seasoned hospitality professional in fast-paced environments with extensive experience in the coffee and baking industry. Recognized for exceptional attention to detail, adaptability, problem solving, and consistently maintaining high standards in product quality and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Barista/Baker
Wayfinder Coffee CO.
Colorado Springs, CO
11.2023 - Current
- Crafted high-quality espresso beverages and specialty drinks to meet customer preferences.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Prepared a variety of baked goods, ensuring consistency in quality and presentation.
- Operated commercial baking equipment, adhering to safety and sanitation standards.
- Trained and mentored new baristas on beverage preparation and customer service techniques.
Barista Shift Supervisor
Ziggi's Coffee
Colorado Springs, CO
03.2021 - 11.2023
- Supervised daily operations, ensuring efficient workflow among barista team members.
- Trained new staff on beverage preparation and customer service standards.
- Enhanced customer satisfaction through personalized service and prompt resolution of issues.
Education
Associate of Science - Radiology
Pikes Peak Community College
Colorado Springs, CO05-2026
Skills
- Adaptability to change
- Cleanliness standards
- Exceptional customer service
- Safe food handling practices
- Kitchen safety
- From scratch baking
- Opening and closing duties
- Kitchen equipment operation
Certification
ServSafe Food Protection Manager Certification
Timeline
Lead Barista/Baker
Wayfinder Coffee CO.
11.2023 - Current
Barista Shift Supervisor
Ziggi's Coffee
03.2021 - 11.2023
Associate of Science - Radiology
Pikes Peak Community College