Zane Trujillo
Monte Vista
Summary
Reliable, team-oriented professional with experience supporting daily operations, assisting coworkers, and delivering consistent customer service in fast-paced environments. Recognized for being highly teachable, receptive to feedback, and dependable in following established processes. Brings a strong work ethic, solid computer skills, and a positive, collaborative approach to contributing within structured teams.
Overview
10
10
years of professional experience
Work History
Retail Store Manager
Russell Cellular (Verizon Authorized Retailer)
07.2021 - 10.2025
- Supported daily store operations including customer assistance, inventory handling, and transaction accuracy.
- Worked collaboratively with team members to meet store performance goals and service standards.
- Assisted with data entry, reporting, and documentation using Excel and internal systems.
- Followed established procedures for compliance, customer privacy, and operational accuracy.
- Contributed to high customer satisfaction through clear communication and issue resolution.
Program Support Staff
High Valley Community Center
02.2019 - 09.2020
- Supported daily programming for groups of 10–15 children under established safety guidelines.
- Assisted with activity setup, supervision, and schedule adherence.
- Maintained calm, professional communication when addressing conflicts or behavioral concerns.
Housekeeping Associate
The Windsor Hotel
02.2018 - 09.2020
- Maintained cleanliness and readiness of guest rooms in alignment with hotel standards.
- Followed checklists and time-based workflows to ensure consistency and quality.
- Supported team operations by assisting with additional tasks as needed.
Trujillo Ranch
Trujillo Ranch
05.2015 - 01.2019
- Performed data entry, filing, and basic record maintenance.
- Assisted with routine computer troubleshooting and office tasks.
- Demonstrated reliability across varied physical and administrative responsibilities.
Education
High School Diploma -
Del Norte High School
Del Norte, COSkills
- Team Collaboration & Dependability
- Following Procedures & Process Adherence
- Customer Service & Support
- Microsoft Excel (Spreadsheets, Data Entry)
- Microsoft Word & Outlook
- Google Workspace (Docs, Sheets, Email)
- Data Entry & Record Management
- Time Management & Task Prioritization
- Conflict De-escalation & Problem Solving
- Adaptability & Willingness to Learn
- Strong multi-tasking
- Problem-solving
- Retail operations
Timeline
Retail Store Manager
Russell Cellular (Verizon Authorized Retailer)
07.2021 - 10.2025
Program Support Staff
High Valley Community Center
02.2019 - 09.2020
Housekeeping Associate
The Windsor Hotel
02.2018 - 09.2020
Trujillo Ranch
Trujillo Ranch
05.2015 - 01.2019
High School Diploma -
Del Norte High School