Zander Allen
Denver
Summary
Customer service representative with extensive industry experience and a strong focus on client satisfaction. Proven ability to establish rapport and foster relationships, contributing to business growth. Recognized for teamwork and maintaining a positive, results-driven approach. Committed to enhancing customer experiences and supporting organizational success.
Overview
6
6
years of professional experience
Work History
Print Specialist
Captain Notepad
Denver
06.2022 - 01.2023
- Produced high-quality brochures, flyers, four-color artwork and mailers.
- Reviewed completed orders for quality and accuracy.
- Proofed all job orders, securing client approval prior to production.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Reprographics and Bindery Equipment Operator
Eversource
Denver
05.2021 - 05.2022
- Maintained continuous bindery machine functionality by adjusting rounding forms and creasing rams to meet job specifications.
- Trimmed book edges using cutting machines and hand cutters.
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
Print and Design Associate
MedInfo
Westminster
01.2019 - 05.2020
- Researched new design technology and tools to bolster professional skill set and drive quality deliverables.
- Collaborated with clients to address brand imaging and marketing style.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Proved successful working within tight deadlines and a fast-paced atmosphere.
Front Desk Student Assistant
University Of Colorado Denver
Denver
08.2016 - 05.2017
- Processed reservations, check-ins, and check-outs using internal software efficiently.
- Greeted visitors and customers upon arrival to foster rapport and retention.
- Assisted with the scheduling of student appointments for various services.
- Answered incoming calls from students and faculty members in a courteous and professional manner.
- Responded to emails from students seeking information about university policies or procedures.
Education
Bachelor of Arts - 3D Animation
University of Colorado Denver
Denver, CO05.2017
High School Diploma -
Palisade High School
Palisade, CO05.2016
Skills
- Collaborative teamwork
- Effective writing skills
- Project oversight
- Proficiency in Microsoft Office
- Expertise in Adobe Suite
- Visual design capabilities
- Customer service
- Large format printing
Timeline
Print Specialist
Captain Notepad
06.2022 - 01.2023
Reprographics and Bindery Equipment Operator
Eversource
05.2021 - 05.2022
Print and Design Associate
MedInfo
01.2019 - 05.2020
Front Desk Student Assistant
University Of Colorado Denver
08.2016 - 05.2017
Bachelor of Arts - 3D Animation
University of Colorado Denver
High School Diploma -
Palisade High School
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