Zak Endicott
Commerce City
Summary
Dynamic Field Technician with Smart Wave Solar, skilled in technical support and professional communication. Achieved high customer satisfaction through effective troubleshooting and equipment maintenance. Recognized for enhancing team productivity by training new hires and adhering to safety protocols, ensuring optimal performance and reliability in field operations.
Overview
1
1
year of professional experience
Work History
Field Technician
Smart Wave Solar
09.2024 - 08.2025
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
- Calibrated new and existing equipment for optimal performance.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Education
GED -
Warren Tech
Lakewood, COSkills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Technical support
- Network connectivity
- Equipment installation
- Equipment maintenance
- Diagnostic testing
- System upgrades
- Technical analysis
- Cable pulling
- Problem-solving
- Attention to detail
- Customer relations
Additional Information
Am proficient with Tesla, enphase and sunny boy inverters
Timeline
Field Technician
Smart Wave Solar
09.2024 - 08.2025
GED -
Warren Tech
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