Zackary Root
Denver
Summary
Dynamic FOH Manager with a proven track record at Slater's 5050, excelling in team training and development. Enhanced guest relations through effective communication and operational improvements, boosting service efficiency. Skilled in scheduling staff and adept at complex problem-solving, ensuring exceptional dining experiences in high-pressure environments.
Overview
5
5
years of professional experience
Work History
FOH Manager
Slater's 5050
02.2023 - 06.2025
- Supervised front-of-house operations to ensure exceptional guest experiences.
- Trained and mentored staff on service standards and efficient workflow practices.
- Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
- Introduced operational improvements that increased efficiency while maintaining exceptional service quality levels consistently.
- Developed scheduling systems to enhance team productivity during peak hours.
Server/Bartender
Slater's 5050
Denver, CO
02.2022 - 06.2025
- Maintained cleanliness and organization of dining area throughout shifts.
- Adapted quickly to changing priorities during high-volume service periods.
- Handled customer inquiries and complaints, ensuring positive dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server/Bartender
Buffalo Wild Wings
Thornton, CO
08.2020 - 01.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed cash register operations, processing transactions efficiently and accurately.
- Assisted in training new servers on menu items and service standards.
- Supported promotional events by engaging customers and upselling menu specials.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Prospect Ridge Academy
Broomfield, COSkills
- Scheduling staff
- Complaint handling
- Marketing support
- Guest relations
- Strong multitasking
- Team player attitude
- Team training and development
- Clear and effective communication
- Complex Problem-solving
Timeline
FOH Manager
Slater's 5050
02.2023 - 06.2025
Server/Bartender
Slater's 5050
02.2022 - 06.2025
Server/Bartender
Buffalo Wild Wings
08.2020 - 01.2022
High School Diploma -
Prospect Ridge Academy