Zachary Westerman
Highlands Ranch
Summary
Operations professional adept in leading venue management and event execution for over 160 annual events. Proven ability to drive revenue growth by managing external rental contracts, achieving over $710K in revenue, while effectively overseeing staffing and optimizing guest experiences.
Overview
5
5
years of professional experience
Work History
Manager of Event Services
University of Denver – Newman Center Complex
Denver
2024.02 - Current
- Led event operations for 160+ annual public and private events, ensuring seamless execution, optimal staffing, venue readiness, and enhanced guest experience.
- Supervise 6 Event Managers and 70+ staff, directing recruitment, onboarding, scheduling, and workforce performance.
- Managed external event rental program end-to-end, closing 80+ contracts and generating $710K+ revenue.
- Developed staffing plans for 6 weekly events, adjusting labor resources to meet operational demand and maintain service quality.
Event Management Intern
Kroenke Sports & Entertainment – Ball Arena
Denver
2023.01 - 2023.05
- Developed run-of-show schedules and operational plans to enhance event organization and flow.
- Coordinated facility operations and event execution with security, engineering, production, and AV teams to ensure seamless event delivery.
- Assisted in organizing events at Ball Arena with a focus on guest experience.
- Coordinated logistics for equipment setup and breakdown during events.
- Supported the marketing team by distributing promotional materials on-site.
Event Marketing & Management Intern
University of Colorado Colorado Springs – Hybl Sports Medicine Center
Colorado Springs
2022.08 - 2022.12
- Conducted facility needs analysis and supported marketing initiatives to enhance venue utilization.
- Assisted in scheduling patient appointments and managing front desk operations.
- Coordinated patient intake processes and maintained accurate medical records.
- Supported sports medicine staff with clinical tasks and patient support activities.
Venue Management Intern
Colorado College Athletics
Colorado Springs
2021.08 - 2022.05
- Assisted with game-day operations and opening logistics for Ed Robson Arena, ensuring smooth event execution for 3,500 attendees.
- Assisted in planning and organizing athletic events and competitions.
- Coordinated logistics for team travel and equipment management.
Education
Bachelor of Science - Sports Management
University of Colorado Colorado Springs
Colorado Springs, CO2023-05
Skills
- Operations Management
- Venue Operations
- Workforce Leadership
- Vendor Management
- Budget Management
- Event Logistics
- Scheduling
- Budget Management
- Facility Operations
Timeline
Manager of Event Services
University of Denver – Newman Center Complex
2024.02 - Current
Event Management Intern
Kroenke Sports & Entertainment – Ball Arena
2023.01 - 2023.05
Event Marketing & Management Intern
University of Colorado Colorado Springs – Hybl Sports Medicine Center
2022.08 - 2022.12
Venue Management Intern
Colorado College Athletics
2021.08 - 2022.05
Bachelor of Science - Sports Management
University of Colorado Colorado Springs