Zachary Swanson
Highlands Ranch
Summary
Dynamic Assistant Golf Professional with extensive hands-on experience in golf operations and a strong passion for teaching. Actively pursuing PGA membership through the PGA PGM program to cultivate expertise in instruction and empower golfers of all skill levels to enhance their game. A background in the restaurant industry, combined with experience in youth golf instruction, has developed strong communication skills and the ability to collaborate effectively with diverse individuals. Committed to contributing to the success of a PGA-recognized facility while advancing a career in golf instruction.
Overview
10
10
years of professional experience
Work History
Restaurant Busser, Host, Phones and Trainer
Big Bill's New York Pizza
02.2016 - Current
- Work in a local pizza shop that has been a cornerstone business in the community for the past 25 years.
- Responsibilities include, daily opening, closing, and general-operating procedures.
- Developed a strong work ethic, customer service, teamwork, and organizational skills by coordinating the execution of these duties alongside others in this high-energy, fast-paced environment.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Helped employees complete required activities during peak periods.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- In addition to Busser duties, I have been asked to take on multiple roles, such as restaurant renovations, special projects, providing food to local hospitals, firefighters, and police for their support of the community.
- Trained new staff in bussing and cleaning procedures.
Youth Golf Instructor
Dustin Miller Golf at Blackstone/Black Bear
05.2019 - 05.2021
- Work as a youth golf instructor with PGA professional Dustin Miller for children ages 6-16
- Responsibilities include teaching course etiquette, golf swing mechanics, practice techniques, sportsmanship and golf safety working with small groups of kids throughout the summer
- Adjusted coaching techniques to meet the children’s needs and address strengths and weaknesses.
Education
Bachelor of Arts - Communications
Colorado State University
Fort Collins, CO05.2023
Bachelor of Arts - Communications
Front Range Community College
Ft Collins, CO01.2020
Bachelor of Arts - Business Administration
Hastings College
Hastings, NE01.2019
High School Diploma - undefined
ThunderRidge High School
Highlands Ranch, CO05.2018
Skills
- Relationship Development
- Ability to Multitask
- Hard Working
- Golf Instruction
- Team Oriented
- Customer Service Focused
- Effective Communicator
- Hands On Approach
Timeline
Youth Golf Instructor
Dustin Miller Golf at Blackstone/Black Bear
05.2019 - 05.2021
Restaurant Busser, Host, Phones and Trainer
Big Bill's New York Pizza
02.2016 - Current
Bachelor of Arts - Communications
Front Range Community College
Bachelor of Arts - Business Administration
Hastings College
High School Diploma - undefined
ThunderRidge High School
Bachelor of Arts - Communications
Colorado State University